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Medical Customer Service

Decatur, GA, 30030
April 25, 2016

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Darlene Murray-Rhodes


Customer service, answering incoming calls, data entry, numeric data entry, Completing forms, Typing, Follow-up calls, Faxing, Copying, Ethics & HIPAA, medical document imaging, Prepping, scanning, Indexing, Medical Terminology, greeting patients


Children’s Health Care of Atlanta - Quality Control Specialist 2014-2015

Responsible for accurate document prepping, scanning and indexing for document Imaging

System, locating and retrieving records from clinical areas reconciling against census reports

To validate an accounting of all records, follow up on any documents missing from the chart,

Identifies outdated, unapproved, or illegible forms that are in need of revision or approval and

Forwards them to the forms Coordinator or HIS Supervisor.

Marcus Autism Center - Records Processing Specialist 2008-2014

Responsible for printing and pulling Schedules for appointments, copying, faxing, filing, ordering

Charts from archives, answering telephones, assisting Physicians and staff.

Digistor - Document Imaging-2004-2007

Prepping documents for Medical Records, Scanning and Indexing documents

Cardiology of Georgia - Assistant Supervisor Medical Records 2000-2004

Responsible for supervising eight employees, filing, medical release, chart review, pulling charts

For appointments, copying, faxing, chart retrieval, answering phones, sending

Charts to satellite locations for appointments, assisting staff and Physician

COMPUTER SKILLS: Epic, Medical Manager, Sera, EMR Centricity, Medi-soft word


Javelin Technical Training Center Billing & Coding Specialist- 2008 Tucker GA

Ross Medical Education Center Medical Assistant Program-2006-2007 Decatur, GA

Georgia Medical Institute Medical Office Assistant Program-1999-2000-Atlanta, GA

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