Customer Service Sales

Justin Hutchins **** NW **TH Ave CoralSprings, FL 33065 954-***-****

acuh1s@r.postjobfree.com

OBJECTIVE

As a key contributor to achieving team and corporate objectives, I am currently seeking career advancement and an opportunity to utilize my leadership, project management and technical skills to the division’s advantage leading to a future role in management.

EXPERIENCE

2015-2016 NEXUS MANAGEMNT GROUP FORT LAUDERDALE, FL Office Manager

Responsible for hiring, training, and supervising employees, and assisting with performance evaluations, coaching, and providing feedback.

Collaborated with team leaders and agents to effectively coordinate and manage daily activities, training, and attendance at divisional meetings and other company events.

Managed call center of 60 sales and customer service representatives.

Maintained office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. 2012-2015 SMART CIRCLE TAMPA, FL

National Sales Trainer

Increased individual district sales from $50,000-$250,000

Provided productivity reports, and staffing analyses for resource allocation to meet service levels and maintain operational efficiency.

Responsible for hiring, training, and supervising team of 4- 5 employees, and assisting with performance evaluations, coaching, and providing feedback.

Liaised between Client and Regional Office Mangers providing feedback in Classification code review meetings to address customer concerns and ongoing industry changes.

Managed 9 offices the Eastern and Centeral Divison

Implemented training course for new recruits speeding profitability. 2004-2010 United States Navy Yokosuka, JP

Office Manager

Responsible for training, supervicing divisional team of 250 employees

Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.

Designed and implemented office policies by establishing standards and procedures; measuring results against standards; made necessary adjustments

EDUCATION

2005 DEVRY UNIVERSITY

B.S. in Business Management and Marketing

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