Rick Liddell

**** ******** **

Cambridge, On

N*H4R3

Cell 519-***-****

acuh1k@r.postjobfree.com

To Whom It May Concern:

I am looking for a position within your Company. I fully understand what Customer Satisfaction means and the importance of maintaining a strong sincere repore’ with each and every customer.

I also have over 25 years of experience in Sales, Managing and expert staffing skills.

I am an honest, reliable, conscientious individual, who understands “Teamwork!

I look forward to discussing in more detail with you, my skills and assets that I feel would make me a worthwhile addition to your company.

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Advanced Computer Skills, Continuous learning

Sincerely

Rick Liddell

Enclosure (4)

Rick Liddell

Highlights of Qualifications:

St. John’s Ambulance Certificate First Aid and CPR

Proficient in PC related issues and Troubleshooting

Experience compiling spreadsheets using Microsoft Excel and proficient in Word

Managerial Training

Educational Background:

Conestoga College, Waterloo, Ontario

Graphic Arts

Student Vice-President

Work History:

2003 – 2014 Sears Indoor Clean Air Services

Sales Manager/Inspector

Ducts and HVAC Sales & Service

Indoor Air Quality Specialist

Prepare reports, Advise senior management, Respond to customer complaints,

Deliver presentations on products / services, Conduct site visits,

Coach and lead Sales employees, monitor and manage performance and developed performance plans.

Participate in goal setting in relation to achieving a high level of after-market consumer satisfaction

Evaluate and measure overall departmental achievement and success in relation to departmental goals

Responsible and accountable to senior management for reporting and achieving organizational goals.

Maintenance supervisor

Top Personal Performer Award/Recognition across Sears Canada (8 Years consecutive)

1994– 2003 Riverstation Restaurant,

Kitchener/St. Jacobs, On

Owner Operator

All aspects of Food Services and Ownership responsibilities

1991– 1994 Access Diagnostic’s,

Kitchener.On

Owner Operator

Computer Upgrades & Repairs

Sales and Service

1986– 1991 Eastern Airlines, Toronto

In-Flight Grounds Controller/Supervisor

Supervised Ground Crew

Responsible for all inbound aircraft and service staff. special needs customers

Aircraft restocking

Prepare reports, Advise senior management, Respond to customer complaints,

Fast-paced environment, Work under pressure, Tight deadlines

Skills: Reading text, Numeracy, Oral communication, Problem solving, Job task planning and organizing, Significant use of memory, Computer use

Dubrick Property Management Ltd

Superintendent/Manager

42 Unit Townhouse Development

1980-1986 Rex Stone Show, Toronto/Nashville

Professional Entertainer/Recording Artist

Owner/ Operator

1975– 1980 Suntester Computer, Toronto

Territory Manager Sales/Service

Lead the execution of Company strategies including Full Service

Business, Customer Service and Marketing.

Leverage key business drivers to deliver on department goals.

Develop short and long term business plans that address opportunities

that positively impacted the business.

Build and executed development plans to drive optimal performance for all direct reports.

Interview and recruited talent to build bench strength.

Demonstrated customer focus and strong communication and motivation skills.

Ability to translate behaviors into optimal selling experience and

achievement of results which lead to my region being top in Canada.

1972-1975 Leisure Lodge Cambridge

Sous Chef

Observed workers in the daily operation of the kitchen, checking

Methods of food preparation, portioning, cooking, garnishing and timeliness of food preparation.

Cooks, carved and portioned meats, and prepared dishes according to recipes during rush periods for banquets or other functions.

Assists in the Hiring, Scheduling, Training and Career Development of kitchen employees.

Assists Executive Chef, Banquet Manager, sales and banquet staff with social parties, banquets and special events.

Managed the kitchen and assumes responsibility in the absence of the Executive Chef.

Volunteer Experience:

Entertain in Seniors Homes in Area

Cub/Scout Leader

Hobbies/Interests:

Outdoor activities

Traveling

Reading

Music

Computers

References:

Available upon request

Contact this candidate