RESUME
DALE S. HARTLEY Contact Information:
** *. *** **** **. Cell: 425-***-****
Tulsa OK. 74128 E-Mail: acuh03@r.postjobfree.com
OBJECTIVES
Second career opportunity. I am a 20 year veteran which faithfully served in the Armed Forces and I am committed to making a career life change and would like to become a valuable asset to a company I can grow with and be of service to for the long haul.
RELEVANT SKILLS
I offer 29 years of excellent customer service skills, the last 9 of those years in direct customer service. I am computer efficient in Standard Microsoft suite: Word, Excel, Power Point. I have excellent interpersonal and organizational skills, and great oral and written communication skills. I am a service-oriented, hard working, dependable, reliable, team player.
MAJOR ACCOMPLISHMENTS
Retired Veteran: United States Air Force-20 years in Aircraft Maintenance. Led tours of Boeing's Everett factory for 3 months. Reorganized the shop, the stock, and the procedures of a large landscaping firm while maintaining their fleet of vehicles and small equipment. I have instructed at the Boeing Company since November 2009.
TECHNICAL HIGHLIGHTS
Customer Service Skills: Proficient in customer relations, public speaking, inventory, stocking, and delivering of merchandise. Efficient scheduler, planner. Detail oriented, able to multi-task.
Aerospace Instructor. Qualified and experienced in various mechanical skills courses.
EMPLOYMENT HISTORY
11/2009-present Intrepid Learning/Xerox Seattle, WA Lead instructor
11/2008-9/2009 E K Coaches Mukilteo, WA Parts Manager
6/2008 – 9/2008 Boeing/Volt Technical Ser. Everett, WA Tour Guide
9/2007 – 6/2008 Pepsi Bottling Group Everett, WA Merchandiser
8/2002 – 9/2007 Home Depot Everett, WA Deliveries
8/2000 – 9/2001 Goodrich Aerospace Everett, WA Aircraft Mechanic
7/1978 – 7/1998 United States Air Force Worldwide Aircraft Mechanic
EDUCATION
1989 Air Force Leadership School: Certificate of Competency: Leadership Training: Leadership management, public speaking, human relations
Certificate of Competency in various Human Relations classes during Air Force career
1978 Parker Ranch High School, Kamuela, HI: High School Diploma
Professional instructor course
*References Available upon request