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Customer Service,Security Officer

Council Bluffs, IA
April 22, 2016

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David E. McCallan

** ****** **** ***** 712-***-****

Council Bluffs, IA E-Mail

Summary of Highly motivated individual with strong customer focus, excellent interpersonal and

Qualification business skills.

Responsible employee with natural ability to establish rapport and trust with

Customers and co-workers.

Very loyal and reliable employee with ability to handle multiple task.

Background offers experience with ability to problem solve.

Very dependable.

Work Experience 1988-1995 Wendy’s Barber Shop Council Bluffs, IA


Ran all aspects of the business including servicing clientele with haircuts, shaves, etc. …

Position required attention to detail. Ability to listen to customers, and accuracy.

1985-Present Glass Works Council Bluffs, IA

Glass Fabricator

Responsible for custom stained glass business. Work with consumers on custom

work, selling supplies, and fabrication of stained glass windows. Position includes

repair, fabrication, shipping, receiving, and ability to service and sell. Position requires

ability to produce a custom product from basic patterns, ability to use various tools,

ability to meet customer deadlines and pressure, attention to detail, and patience.

2007-2013 Ameristar Casino Council Bluffs, IA

Security Officer

Responsible for the security and safety of the guest of the casino. To secure the casino

Property. Duties included checking ID’s, crowd control, guest services on the boat and

hotel property. Training in CPR, Controlled Forces, TIPS, and CPI Programs.

2014-2016 O’Reilly’s Auto Parts Council Bluffs, IA

Delivery Driver

Responsible for pulling auto parts and delivering them to the various businesses. During

down time product was stocked. Position required a knowledge of Council Bluffs and

the surrounding areas. The ability to meet customer deadlines and good customer service.

Additional Skills Highly organized with above average mathematical ability

and Resume Clean driving record

Highlights Able to adjust schedule according to daily responsibilities

Certified in CPR, Training in CPI, Controlled Forces training

Comfortable with diverse groups of people

Reliable and Trustworthy

References Furnished upon Request

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