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Quality Management and Quality Engineer

Hopkinsville, KY
April 22, 2016

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*** ***** ***** 270-***-****

Hopkinsville, KY 42240


A senior quality professional with over 20 years of demonstrated expertise in quality systems, process control and process improvement with emphasis on systemic solutions. Excellent written, oral and interpersonal communication skills. Extensive and varied knowledge and experience including:

Quality Systems Six Sigma Lean Concepts

Advance Quality Planning Continuous Improvement Procedures

Statistics Problem Solving Team Building

Precision Measurement Project Management Microsoft Office PROFESSIONAL EXPERIENCE


Global tier 1 supplier of brake system components and assemblies for the automotive industry. Quality Engineer, Clarksville, TN

Directed all aspects of quality for the manufacture of brake and suspension assemblies for products delivered to General Motors assembly plants throughout North America.

Improved and maintained quality systems to advance and sustain product quality for enhanced customer satisfaction with facilitation of team permanent corrective actions to address product issues.

Communicated internally and with the customer on all changes, both internally and at over 25 sub-tier suppliers, from project inception through the completion of the Production Part Approval Process using the GM Global Quality Tracking System and the new GM Supplier Quality Management System.


Manufacturer of aluminum die cast steering system components for the automotive industry. Sr. Quality Engineer, Clarksville, TN

Responsible for all quality aspects of product lines for General Motors and Ford products.

Lead contact for the customer in all interaction regarding quality of product and service.

Created and maintained the quality documentation for new product and new tooling introduction for both pre-production and production.

Organized permanent corrective action activities in response to customer concerns and internal quality issues driving continuous improvement throughout the plant. MARTINREA 2010–2011

Global tier 1 supplier of automotive suspension parts for Ford, GM, Chrysler, and Volkswagen. Quality Engineer, Hopkinsville, KY

Assisted the quality management team in planning, implementing and maintaining quality concepts throughout a growing manufacturing facility. Worked within the teams using root cause analysis to develop corrective actions for continuous improvement. W. FAXSON COCKRELL, JR. PAGE 2


Developed control plans and other quality documentation for new products to assure smooth start-up and to meet or exceed customer quality expectations.

Assisted in the plant continuous improvement activities to decrease defects and increase customer satisfaction.

BRAZEWAY, INC. 1993–2009

Global first tier supplier of metal fabricated parts for commercial and residential refrigeration, automotive air conditioning and commercial and residential air conditioning systems. Quality Manager, Hopkinsville, KY

Managed department personnel in day-to-day activities in maintaining the quality system, product quality, customer satisfaction and supply chain value. Directed all aspects of the quality system from product inception to product maturity in a cross-functional team environment that included marketing, product engineering and process engineering.

Implemented and maintained a certified quality system for domestic and international commercial trade.

Improved customer quality by 10X through process and product improvements, problem solving and six sigma projects.

Lowered annualized costs by over $250,000 with leadership and active participation in six sigma and other team cost savings projects.


B.S. Computer Integrated Manufacturing Technology, Purdue University, Indianapolis, IN Quality Certificate, Purdue University at Indianapolis, Indianapolis, IN Certified Quality Engineer, American Society for Quality Certified Six Sigma Green Belt, Brazeway, Inc, Adrian, MI Six Sigma Black Belt Training, Brazeway, Inc, Adrian, MI PROFESSIONAL AFFILIATIONS AND ACTIVITIES

Member of the American Society for Quality

Present treasurer and board member, Pennyrile Chapter, American Society for Quality Instructor of CQE and CQT primer courses, Pennyrile Chapter, American Society for Quality Part time instructor of quality systems training, Hopkinsville Community College Presenter at the community schools “Math in Industry” for 11th and 12th graders, 2001-2008 Judge for science projects at community schools science fairs References available on request

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