Career Objective

To obtain a position in a company that utilizes my experience and expertise while allowing room for growth.

Skills Summary

Prepare estimates

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Invoice Insurance Co.

Marketing

Customer Service

Collision repair and refinish

Payroll Processing

Manage Work Flow/ Attendence

Education

I/CAR estimating 3000

ADP Shop link Estimating Program

CCC Pathways Estimating Program

Mitchell Estimating Program

Vocational School/RCTC Auto Body Repair

High School Diploma 1984

Work Experience

Brighton Chrysler Brighton, MI Oct 2012-Aug 2013

Body Shop Manager

Prepare estimates for customer’s and 4 DRP programs

Handles customer and service concerns to maintain quality insurance

Schedule and assign work flow to staff

Monitor and retain the department’s attendance

Process Payroll

Blackburn Collision Ann Arbor, MI Jan 2011- Dec 2012

Owner/Operator

Prepare estimates for customer’s and insurance companies

Handles customer and service concerns to maintain quality insurance

Collision repair and refinish

Detailing cars for delivery

Handle phone calls with insurance companies

Spirit Ford Collision Center Dundee, MI Jun 2010- Jan 2011

Body Shop Manager

Prepare estimates for customer’s and 5 DRP programs

Handles customer and service concerns to maintain quality of insurance

Schedule and assign work flow to staff

Monitor and retain the department’s attendance

Process Payroll Invoice Insurance Co.

Marketing

Lafontaine Chevrolet Collision Center Dexter, MI Sept 2008 – June 2010

Body Shop Manager

Prepare estimates for customer’s and 5 DRP programs

Handles customer and service concerns to maintain quality of insurance

Schedule and assign work flow to staff

Monitor and retain the department’s attendance

Process Payroll Invoice Insurance Co.

Briarwood Ford Collision Center Saline, MI April 2004 – Sept 2008

Estimator/Product Manager

Prepare estimates for customer’s and 5 DRP programs

Handles customer and service concerns to maintain quality insurance

Schedule and assign work flow to staff

Monitor and retain the department’s attendance

Process Payroll

References

Available upon request

Contact this candidate