CINDY K. SANDERS-DAVIS
Phone: 937-***-**** Email: acugg5@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Highly qualified and well developed professional with extensive operations management and organizational
leadership experience. Adept at training and supervising staff, recommending solutions to improve processes,
and implementing effective programs to streamline business operations. Experienced in the design and
implementation of policies and procedures, as well as consistently assessing operational needs to impact performance. Currently seeking a receptionist position, bringing 10+ years of related experience and key strengths as follows:
World class customer service
Operations Management
Customer Service/CRM
Revenue/Sales Growth
Process Improvement
Retail Merchandising
Team Building/Leadership
Staff Training/Supervision
Project Management
Key Relationship Building
Strategic Planning
P&L/Budgeting/Forecasting
HR/Labor Laws
Computer operations
CORE COMPETENCIES
Consistently recognized, top-performing professional with unique skill-set and perspective that
only experience can teach.
Leverages natural leadership talents and relationship building to steer operations in right direction.
Utilize exceptional consultative listening skills combined with work experience and academic
expertise in helping staff improve their organizational performance.
Maintaining strict cashier accountability, key control, scanning accuracy and adherence to stated
company security practices and cash control procedures.
Ensuring that all merchandise is presented according to established practices and plans while
utilizing merchandise fixtures properly including presentation, product pricing and signage.
Determine organizational needs, propose learning solutions, and assess impact of solutions using
strong analytical and problem solving skills. Multi-Unit supervisor.
Strong work ethic and track record of success with a history of developing long-lasting
relationships based on a foundation of trust, integrity, and outstanding performance.
PROFESSIONAL EXPERIENCE
Village Pantry Convenience Store Group Manager June. 2006 – Present
Home Depot Department Supervisor Mar. 2015 – Present
EDUCATION & PROFESSIONAL DEVELOPMENT
WGU/Hill University Bachelor’s Degree in Business Management
Urbana University Business Skills Certificate
CSCC Business Office Administration Certificate
Maumee High School Diploma