Objective

Administrative Coordinator position requiring possible use of an active security clearance allowing for parlay of demonstrated human resource, engineering administration, project management, communications, customer service, human resource and facilities administration skills proven by 20+ years of successful employment.

Profile

Motivated, personable business professional with varied employment experience and a successful 20+year track record of reliable, superior and thought-driven utilization of professional skill-set.

Talent for quickly mastering technology – above intermediate skills in most Microsoft Office Suite software with expertise in Excel, PowerPoint and Word.

Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records with an emphasis on document control and retention.

Demonstrated history of producing accurate, timely reports through data collection and analysis from multiple reporting sources.

Excellent communication skills, both written and verbal, derived from both internet investigations and/or interviewing of subject matter experts.

Very familiar with engineering functions, from facilitation of engineering group meetings to engineering paperwork, drawing revisions, safety and quality efforts and follow-up on open issues..

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

Report Data Collection/Preparation

Communications Specialist

General Office Skills

Data/Spreadsheet Analysis

Facilities Coordination Human Resources/Staffing

Engineering Administration

Document Control/Retention

Professional Presentations

Customer Service

Professional Experience

Executive Administrative Assistant/Communication Specialist/Sales Assistant

Manage all aspects of day-to-day operations as Communications Specialist/Customer Service Representative/Engineering Administrator

Prepare complex reports and communications plans from data collected via surveys, interviews and various reporting systems.

Author professional correspondence to customers and employees.

Design and deliver communications including articles, PowerPoint presentations, newsletters, talking points, employee handbooks, FAQ's, flyers, flowcharts, etc.

Conduct small-group sessions with a diverse workforce to investigate communication needs and brainstorm on effective plans.

Communicate technical/high level concepts in communications using layman’s terms to facilitate understanding.

Coordinate production of communication materials; including translation, if necessary

Internet investigation and pulling data together to create reports and charts averaging 40 – 60 per week

Rapidly learn and master varied computer programs

Strong project management and timeline skills

Strong understanding of the implementation of HR process and technology solutions

Complete special projects as required

Develop and implement system changes to provide accurate reports

Travel booking and investigating average of 40% work-time/week

Customer Service Representative/Engineering Coordination/HR Generalist

BOM (Bill Of Material) maintenance

Material specifications maintenance

Part number coordination/drawing releases

Facilitation of engineering team meetings

Engineering Change Requests and Engineering Change Notices

Program books maintenance, assuring books meet ISO9001 standards and practices

Engineering open issue tracking and follow-up

Strong customer service and problem solving skills

Processing of orders and invoices averaging 200 weekly

Set up and maintenance of document control system

EDI order processing

Shipping follow-up

Processing of all engineering paperwork averaging 40 – 60 per week

Strong knowledge of staffing operations and HR functions

Employment History

MEDICAL LEAVE

12/2014 to 3/2016

JOHNSON CONTROLS (THRU VIRPIE TECH) – Sterling Heights, Michigan

Customer Service/Administrative Assistant, 9/2014 to 11/2014

HP ENTERPRISE SERVICES – Pontiac, Michigan

Administrative Assistant III to Director of ABM USPS

DoD and other Government Accts., 2/2012 to 6/2014

TRW SAFETY SYSTEMS (THRU ADECCO, INC) – Livonia, Michigan

Energy & Remediation and Health & Safety Administrative Assistant/Business Analyst, 8/2010 to 6/2011

TRINITY HEALTH (THRU OTTERBASE, INC) – Farmington Hills, Michigan

Executive Assistant to the Vice President of Human Resource Process and System Integration, 9/2008 to 2/2010

BARTECH WORKFORCE MANAGEMENT – Bingham Farms, Michigan

Communications Specialist, 7/2006 to 5/2008

POPULUS GROUP LLC – Southfield, Michigan

Customer Liaison, 3/2006 to 6/2006

VARIOUS CONTRACT POSITIONS (Kelly Technical on GMT800; Global Tech at Jac Products; Ghafari at GM Lordstown Plant, Modern Technology at Ford)

Engineering Administrator, 4/1994 to 2/2006

TRW VEHICLE SAFETY SYSTEMS – Washington, Michigan

Secretary III, Human Resources, 8/1990 to 2/1994

CADILLAC PLASTIC & CHEMICAL COMPANY – Troy, Michigan

Executive Secretary to Vice President of Finance, 9/1998 to 8/1990

ELECTRONIC DATA SYSTEMS (EDS) – Southfield, Michigan

Customer Engineer, 3/1985 to 8/1988

Summary of Technical Qualifications

Microsoft Office for Windows (including Excel, PowerPoint, Access and Publisher)

Expedition software (document retention and control system)

SAP

Visio

ACT

Uni-time payroll system

QuickBooks

EDI

Video Conferencing

PeopleSoft

Lotus Notes, Microsoft Outlook, Groupwise and other emailing systems

COMPASS for Time Compliance (for Government Contracts)

SharePoint

NexGen

Education

Macomb County Community College – Warren, Michigan

Business Administration, currently pursuing, planning to complete

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