STRATEGIC OPERATIONS LEADERSHIP

Dynamic take-charge Director of Operations offering 18 years of progressive Operations & Logistics Management experience with a proven record of systems innovation, quality leadership, product lines expansion, and operations improvement in supply chain, transportation & warehouse operations, in the food and beverage, fleet/freight, and consumer products industries.

6 years executive-level operations management experience

Verifiable success in implementing a $2 million logistics process upgrade on time and under budget in 2013.

14 years transportation/logistics & distribution/warehousing management experience

Proven track record in successful facility streamlining/conversion - average delivery performance improvement of 68% to 98% over 12 years.

18 total years of progressive management experience in fiscal operations

Creative and effective cross-functional collaborations averaging 15-20% increased profit of assigned operating divisions over 14 years.

CORE COMPETENCIES

I.Operations & Divisional Management

• Divisional P&L, departmental budget creation/presentation, inventory shrink & operating costs control.

• Union/non-union environment operations including contract interpretation, policy making, and budgeting.

• Transportation and Warehouse fiscal budgeting, operating strategies, and preventative maintenance.

• Full scope business planning, disaster planning, work stoppages, and risk mitigation/management.

II.Transportation & Logistics Management

• Fiscal accountability in all transportation services, contract compliance, and driver expense management.

• Route/delivery time management, including profitable routing adjustment of delivery schedules.

• Reverse logistics, tactical rollouts and new territory implementation.

• Rapid Reaction processes with Customer Service, Sales Operations, Compliance, and Supply Chain.

III.Distribution & Warehouse Management

• Full scope warehousing services including safety, inventory, systems, equipment, sanitation and facilities.

• Matrix environment liaising with Retail, Planning, Supply Chain, Procurement and Finance Departments.

• Unique customer loading, inventory control, product selection, maintenance and staff productivity.

• Product efficiencies including stocking, replenishment, rotation, and purchase orders & verification.

IV.Quality Inspection & Facility Management

• Audit tracking trails, regulatory inspection-readiness emergency-preparedness, and case management.

• Automated equipment & repair function, contract-retendering, and vehicle operation & training.

• Safety equipment/systems maintenance, inspection & testing, and employee safety training and awareness.

• Space and infrastructure coordination, product loss & damage level reduction, and profit reduction.

V.Personnel Management

• Contract negotiations with bargaining unit representatives, and employee APR/administrative disciplining.

• Job analyses, recruitment & retention, and new hire on boarding, training & orientation.

• Vested training/development of support staff with the goal of employee improvement and advancement.

• Enforcement of performance expectations and operations, policies, and standards for local staff.

VI.Vendor & Customer Service Management

• Regional customer service relationship building, and day to day client & vendor relations.

• New market launch, and divisional & regional best practices integration.

• Vendor selection, contract build & rate negotiations, risk analysis, and performance management.

• Quality branding, pinnacle branding, and customer base preferred servicing.

PROFESSIONAL EXPERIENCE

Director of Operations, Mid-Atlantic July 2013 – November 2015

DPI Dedicated Logistics, Upper Marlboro, MD

Management and oversight of all personnel and functions in the day-to-day operations of the Mid-Atlantic division, including Divisional, Transportation and Warehousing, Building & Equipment, Safety, and Personnel Management.

oIndustry: Food & Beverage

oDirect Reports: 9-12

oDotted Line Reports: 6-8

oWorkforce: 150+

Divisional Operations Manager (SME) December 2010 – July 2013

Airpack, Inc., Glen Burnie, MD

Oversaw the design and engineer production of all HazMat packaging to required regulatory specifications; provided planning, direction, motivation, and organization of the transportation and warehouse employee workforce to divisional management/supervisory teams.

oIndustry: Hazardous Materials

oDirect Reports: 4-6

oDotted Line Reports: 12

oWorkforce: 50+

District Operations Manager, Southeast September 2008 – July 2010

Exide Technologies, Baton Rouge, LA

Responsible for P&L, annual fiscal budget, and controlling costs within established parameters for multiple facilities within assigned Southeastern region; streamlined logistics management functions to consolidate purchasing, inventory, warehousing, and regional distribution services.

oIndustry: Stored Electrical Power

oDirect Reports: 7-10

oDotted Line Reports: 6-8

oWorkforce: 100+

Distribution Center Manager June 2006 to August 2008

Scariano Brothers, Inc., Hammond, LA

Managed daily warehouse, transportation and fleet services of centralized 800,000 square foot distribution center including P&L, inventory, dispatch, and fleet maintenance; evaluated transportation services, negotiated contracts, and managed vendor relationships.

oIndustry: Food & Beverage

oDirect Reports: 10-15

oDotted Line Reports: 35

oWorkforce: 100+

Regional Operations Manager, Southeast October 2000 to August 2004

Schwan’s Corporation, Baton Rouge, LA

Full scope management of terminal operations, transportation services, and fleet maintenance delivered through multiple terminals throughout the Southeast; directed each area of daily warehouse operations including P&L, inventory, dispatch, and routing.

oIndustry: Food & Beverage

oDirect Reports: 9-12

oDotted Line Reports: 6-8

oWorkforce: 75+

PROFESSIONAL ACCOMPLISHMENTS

Elevated team ranking to performing among the top 10% in North America and top 5% in Canada at Schwan’s Corporation, 2002-2004.

Created and organized a major company community outreach project entitled, "The Big Event" that was attended by over 400 local members of the southeast distribution industry, 2003.

Increased personnel retention at Scariano Brothers, Inc. by 10% with the introduction of a highly effective mentoring program, 2006.

Slashed administrative efforts at Exide Technologies, Inc. by 20%, enhancing unit performance in the areas of training, development, and sales, 2009.

Received numerous awards and commendations for superior performance and contributions at Exide Technologies, including the Exceptional Achievement and President Awards, 2009 and 2010 respectively.

EDUCATION/PROFESSIONAL QUALIFICATIONS

Louisiana State University – Baton Rouge, LA 2004 - 2006

Earned 84 credits toward a Bachelor of Science degree in Computer Engineering

TSA Security Clearance 2011 - Present

STA ID: 978074BC4A20

Hazardous Materials and Dangerous Goods Packaging Certification 2010 - Present

Packaging and Logistics Engineer Certification 2010 - Present

OSHA Train the Trainer Certification 2008 - Present

AFFILIATIONS/MEMBERSHIPS

The Association of Operations Management (APICS), 2004-Present

National Institute of Packaging, Handling and Logistics Engineers (NIPHLE), Member, 2006-Present

Project Management Institute (PMI), Member, 2009-Present

International Facility Management Association (IFMA), Member, 2006-Present

Alpha Phi Omega National Service Organization

Alpha Phi Alpha Fraternity, Inc.

COMPUTER EXPERIENCE

Microsoft Suite

Manguistics

AS400

SAP

WMS

JD Edwards EnterpriseOne

NetApp Operations Manager

Microsoft Operations Manager 2007 R2

REFERENCES

Professional References Available Upon Request

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