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Customer Service Administrative Assistant

Worcester, MA
April 21, 2016

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KOMAL PATEL 508-***-****


To obtain a challenging entry-level position with a growth-oriented organization company that offers opportunities for professional as well as personal growth and development.


Strong organizational and interpersonal skills.

Flexibility and initiative to work both independently and as part of a team.

Ability to manage deadlines and to handle multiple responsibilities simultaneously.

Good judgment and excellent problem-solving skills.

Strong mathematical proficiency with calculations including metric units, molar concentrations, and acid-base measurements necessary for preparation of laboratory materials.

I learn quickly and am excited to develop skills that I do not already have.


Major: B.S., in Chemistry Gujarat University Gujarat, INDIA April 2005 – April 2007

Educational Project / Internship:

Lab Internship (during College)

Provided academic support, resources, and instruction to Chemistry students.

Helped students with homework problems, test preparation, and issues with general comprehension of material.

Topics included General Chemistry, Organic Chemistry, and Biochemistry.

Teller (Customer Service) Bank INDIA April 2009 – Sept 2009

Processed a variety of routine financial transactions including: Deposits, Check Cashing, Withdrawals,

And process Loan payments

Open new accounts & reconcile customer account.

Collect and determine that the legal requirements have been meeting by analyzing various Documents.

Ensuring maximum customer satisfaction by contact clients and Business corporate account’s holder to

Review new product and get feedback on their most recent services.


• PCR • Bacterial cell culture • Protein purification • Microarray • Enzyme assays and kinetics • SDS-PAGE • Chromatography (Gas, TLC, Column) • Molecular cloning (restriction digests/ligation reactions etc.)

Laboratory Practice, Washes, sterilizes, and stocks ordinary glassware, and Familiar with simple lab equipment


MS Word

MS Excel

MS Outlook

MS Project

MS PowerPoint



Administrative Assistant Mission Health (physiotherapy Center) INDIA Jan 2014 – March 2015

Core secretarial/ administrative functions, including: Scheduling meeting with client, document editing, maintaining database, preparing presentation.

Performed new account opening and enter client information in Database,

Prepared End of day Balance Sheet: sales of new account open and collected payment from client and file receipts on client’s file.

Open New Prepared orientation documents and welcome package for new clients and

Make initial appointment with doctor and review documents.

Support senior managers in all facets of company operation.

References: Available Upon Request

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