VIVEK VISWANATHAN ** & **, Phase *, **th Cross Street,

HRBP - CONNECTING TALENT TO OPPORTUNITIES Woodcreek County, Nandambakkam, Chennai - 600016

893-***-****, 777-***-****, 706-***-****

acug60@r.postjobfree.com, acug60@r.postjobfree.com

https://in.linkedin.com/pub/vivek-viswanathan/a/a31/73a https://twitter.com/vivek81

Accomplished business professional with proven results in developing and leading HR programs and operations to complement corporate strategy in the public and private sectors augmented by a strong Master’s degree from a top HR program. My focus has always been on building a good team at work and ensuring high level of internal customer satisfaction - to connect the purpose of Human Resource function to the goal of the business Summary

Over 12 years of experience in Human Resources Management, IT / BPO Operations & General Administration. Major contributions have been towards talent acquisition, employee relations and engagement, performance development appraisal systems and succession planning

Personable, Analytical, and Cost-Conscious Senior-Level Executive offering broad-based experience providing excellence and instituting new practices in human resources leadership and in achieving business excellence

Possesses proficiency in Marketing & general PR skills Core Competencies, Skills

Areas of competence

Developing & Executing Strategic HR Goals – Business Partner – HR

Strategic Partnership with C-Level Executives

Organizational Development & Talent Management

Change Management & Leadership

Culture & Team Development

Talent attraction – Leadership, Bulk, Niche hiring

Implementing HR Management System Upgrades

Communicating & Administering HR Policies & Programs

Providing Advice/Counsel to Line Managers & employees

Spearheading Key Projects, Initiatives & Rollouts

Providing Employee Training & Support

Ensuring Statutory Compliance & maintaining cordial relationship with Labour / Government agencies Skills

Technical Skills: MS-Office Suite, MS-Windows, Taleo, HRMS, SAP–HR R/3 Functional Skills: Talent Attraction, MPP / HRP, Performance Management Systems, Compensation and Benefits Management, Organisational Development, Employee Relations and Engagement, Rewards, Counseling Career Highlights

Optimized administrative procedures by sourcing, procuring and implementing automated time and attendance system resulting in 23% process improvement

Developed and implemented core programs in performance management and human resources planning that sharpened organizational effectiveness by providing managers with practical tools and critical information

Introduced innovative reward programs that was essential to the retention of key employees and to the business's ongoing success

Contributed to a work environment that promoted innovation and peak performance by integrating high- performance expectations into everyday business practices and using HR policies to support the organization’s core values and competencies

Received appreciation from the Management for streamlining the compliances issues by bringing in sound processes with regards to PF, ESI and ensured 100% compliance and accuracy in information

Implemented Payroll check systems to ensure 99.9 % accuracy in Payroll Management through automated attendance tracking, Over time management, shift management, Incentives payout for Sunday Pages management in Copyediting function

Reviewing and developing new policies that included Anticorruption, Whistle blowing, Sexual Harassment, Supplier ethics policy, Safety, Health and Environment Policy

Worked closely with the CPIG team and ensured 25% improvement in productivity and quality in deliverables by constantly revamping our assessment methods for selection of talent, training methodologies and by introducing mentors / buddy groups /SMEs in the operations floor

Implemented complete automation of HR processes by upgrading / integrating HRIS with Workflow Management, FIS thereby enabling data integrity and accuracy across the organisation

Sexual Harassment awareness training across the organization and ensured it is provided as part of orientation to employees during their joining

Part of CPIG team – Lean / Six Sigma, BCP / ISMS – Ensuring Business Continuity from people perspective Work Experience

TNQ Books and Journals Pvt. Ltd., April 2009 – June 2015 Global leader in niche aspects of STM publishing. TNQs Software / Technology division, CMMI Level 3 also ensures bringing world class products in the publishing domain Manager - HR, April 2011 – June 2015 / Assistant Manager – HR, April 2009 – March 2011 Playing the role of Business HR Lead comprising of over 2500 resources. Reporting to Vice President – Human Resources. Leading a team of 18 HR members including 2 Assistant Managers catering to Talent Acquisition and Talent Management. Also closely work with the Learning and Development Team to plan, analyse and implement training and development needs of the organisation

Talent Acquisition

Performance Management

Compensation and Benefits Management (Base Pay, Incentives (STI and LTI) and Benefits Management)

Employee Relations, Rewards Management

Organisation Management, Team Management & Grievance Handling

Control and Compliance

Pyramid Saimira Group, February 2006 – March 2009

Indian MNC, operating in 6 countries was one of the World’s fastest growing entertainment group. Its diversified businesses included Exhibition (Theatre), Film and Television Content Production, Distribution, Hospitality, Food & Beverage, Animation and Gaming, Cine Advertising, etc. Saimira Access Technologies Limited (Part of the Pyramid Saimira Group, Assistant Manager – Human Resources), September 2007 – March 2009

Business Partner – HR for SATL vertical ((Internet Services, Web Radio, Telecom Services, IPTV, Technical Services, IT Services, DTH & Television) - 1500 employees. Administratively, reporting to President – Operations. Functionally, reporting to Vice President – Human Resources. Pyramid Saimira Theatre Limited (Part of the Pyramid Saimira Group, Senior Executive – HR), February 2006 – August 2007

Business Partner – HR. Verticals handled includes Film Exhibition (Movie Cinemas, Mall Management, Food and Beverages) – 4500 employees across India, Malaysia and Singapore Sutherland Global Services Ltd, Team Leader – Service Delivery, August 2004 – January 2006 Lead a team of 40 Engineers, 8 SMEs for HP's AIO Printer Support Group for the North American Market (US & Canada). Also handled the EMEA market for a brief period. Role involved selecting, training, developing, and managing performance of the team, maintaining Customer satisfaction and SLAs, analysing MIS and taking appropriate decisions on improving team and business performance. Motivating and ensuring associates deliver maximum productivity and quality on the job. Policy review and retention of top performers Convergys India Services Pvt. Ltd, Technical Officer - Microsoft Operations, June 2003 – July 2004 Providing Level 1, Level 2 & Level 3 Support to Corporate & Retail Clients of Microsoft using their Office Package as well as Outlook Email Client & Enterprise Server side. Key Skills

PGPM – One Year Executive MBA from Symbiosis Institute of Management Studies, Symbiosis International University – 2015-2016

MBA – Human Resources and Information Systems from St. Marys Institute of Management Studies, University of Madras – 2002 - 2005

Master of Information Technology from Charles Sturt University – 2000 - 2002 Bachelor of Science in Computer Science from Hindustan College of Arts and Science, University of Madras – 1996

– 1999

Certifications / Training / Research

ISMS & Business Continuity Management at TNQ

Lean & Six Sigma at TNQ

Workshop on Team Building at TNQ

Leadership and Innovation at TNQ

Leading others to Lead themselves at TNQ

National seminar on “Corporate Social Responsibility” in association with AICTE

In-House Survey Training at Sutherland Global Services Ltd

Training in Convergys India Services Pvt. Ltd on Microsoft Office Products.

MBA Project / Internship “Effectiveness of Training Programmes” at Rane Engine Valves Ltd.

Training in Organisational Leadership at Rane Engine Valves Ltd

Published a research paper on “Study on factors affecting Job Satisfaction, Loyalty, and Commitment among managerial staff with reference to e-Publishing organisations in ITES / BPM industry” in International Journal for Research in Applied Science and Engineering Technology – December 2015 edition

Published a research paper on “An Organisational Development Intervention at Innova Plastic Technologies Ltd. Through Kaizen and Lean Practices” in International Journal of Engineering and Management Research – March 2016 edition

Research paper on “Sustainable Green HRM – Importance and factors affecting successful Implementation in Organisations” is accepted in all leading Journals including SCOPUS Listed / databases Extra Curricular Activities / Other Pertinent Information Gardening, Photography, Travelling, Listening to Music, Watching Movies Nationality: Indian

DOB: 07th January 1979

Languages Known: English, Hindi, Tamil & Malayalam

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