Human Resource Employee Relations

SHANNON MINGUS

**** ******* *****, **********, ** 40220, 502-***-****, acufs4@r.postjobfree.com

PROFESSIONAL SUMMARY

Human Resource expert with focus in management, generalist, and specialize training.

Expert level in employee relations, investigations, training, and performance management

Proven record for process improvement, recruiting and employee retention

Strategic business partner working in budgets, growth plans, and reallocation of resources.

EXPERIENCE

Brown Mackie College Louisville, KY, 10/1/2013 to 2/19/2016

REGIONAL DIRECTOR, HUMAN RESOURCES

Managed 2 regions (5 campuses), virtual and on ground support working directly with VP of HR, Campus Presidents, and Deans supporting a multi-million dollar budget.

Ensured an efficient recruitment process of candidates to fill vacancies, performance management, strategic and long range planning for resources and talent across 5 departments.

Managed the effective execution of the talent management initiatives of corporate headquarters and school to include the areas of, on-boarding, orientation, training, performance review planning and execution and succession and leadership planning.

Policy management, human resource development, and employee relations risks.

Interacted directly with labor counsel on ER matters, new legal matters, and overall corporate policy.

Managed administration of salary, compensation and benefits program in order to limit corporate liability and issues in selected areas.

Developed and communicated systems to HR team members for effective management of employee information portal for timely delivery of reward, performance feedback, and benefits.

Developed special projects, training programs, and employee recognition.

Brown Mackie College Louisville, KY, 8/24/2010 to 9/30/2013

HUMAN RESOURCES MANAGER

Drove the recruitment process of candidates, ensuring job requisitions are posted, reviewed incoming resumes, prescreened potential candidates, scheduled interviews, and extended offers of employment.

Facilitated the talent management initiatives of corporate headquarters for employee portal, on-boarding, orientation, training, performance review execution, and succession/ leadership planning.

Handled and resolved employee relations issues that may develop into legal issues.

Ensured compliance with administration of salary, compensation, staffing, training and benefits programs to include monitoring employees’ salaries/compensation for compliance with corporate policies, running monthly benefit reports, contracts, staffing, turnover, reconciling and submitting changes/additions to benefits carriers.

Developed multiple succession and training plans partnering directly with President, Dean, and Departmental Directors.

RxCrossroads, Louisville, KY, 2/2/2004 to 7/26/2010

HUMAN RESOURCE CONSULTANT

Managed the recruiting process by partnering with managers to identify needs and determine appropriate staffing/sourcing solutions, screen and interview candidates, hiring recommendations, and built relationships with external recruiting sources, i.e. colleges, recruiters, and community resources.

Implemented profile assessments and internship program to be used during recruiting process.

Managed employee relations issues including counseling, conflict resolution, employee discipline, terminations, exit interviews and employee communications.

Managed exit interview process to identify areas of improvement for training, onboarding/interview process, and culture

Reviewed, analyzed, identified and implemented the necessary changes in policies/ procedures, payroll, and terminations.

Facilitated training on topics such as discipline, anti-harassment, FLSA, and time keeping systems.

Managed annual open enrollment, planned orientations, and coordinated special employee events.

Developed and implemented the FISH Award (award is based on FISH Philosophy)

ACCENT MARKETING LOUISVILLE, KY, 11/1/2002 TO 11/1/2003

HUMAN RESOURCE GENERALIST

Performed all aspects of recruiting and hiring, including proactive recruitment strategies and dynamic interviewing process.

Provided leadership for benefits administration and onsite administrative staff.

Assured all necessary filing systems were complete and accurate to ensure compliance with state and federal regulations

Managed H1-B files, administered leave process for employees, and conducted new hire orientations.

Provided coaching and development to employees as needed.

Supported onsite managers with employee development, which may include any or all of the following: coaching and development, writing action plans, and conducting terminations.

Ensured employee handbook and benefit handbooks were accurate and up to date with current company practices and legal mandates.

DYNACRAFT LOUISVILLE, KY, 10/1/1999 TO 11/1/2002

HUMAN RESOURCE GENERALIST

Recruited and prescreened candidates, conducted reference checks, and extended job offers.

Set up, maintained, and closed personnel and subject files.

Managed the data entry of new hire packets, status changes, and insurance enrollment forms.

Conducted new hire orientations and providing accurate benefit information.

Prepared payroll input and paycheck distribution, maintained attendance files, and administered leave process for employees

Supported maintenance of a non-union environment, coordinated employee committees and events.

PAPA JOHN’S, LOUISVILLE, KY, 10/1/1995 TO 10/1/1999

HUMAN RESOURCE GENERALIST

Administered benefit programs to ten commissaries across the country (approximately 600 team members).

Managed employee relations through visitation to each commissary to conduct open enrollment to the commissary system, presented benefit information and communication pieces.

Managed administration of team members’ stock, 401(k), health, dental, and vision insurance.

Developed Team Members’ Month Program, a program designed with events to honor and recognize team members the entire month and administered a separate Team Members’ Program that involved team building activities throughout the year.

Managed the data entry of new hire packets, status changes, and insurance enrollment forms.

Developed and implemented Commissary System New Hire Orientation program and presentation.

Resolved human resource issues including but not limited to terminations, sexual harassment accusations, and benefit issues.

Developed advertisements and participated in job fairs for both internal and external announcements.

Developed Culture Video for P.J. Food Service to be used in new hire orientation as a recruiting tool.

EDUCATION

BELLARMINE UNIVERSITY, LOUISVILLE, KY

BACHELOR OF ARTS – PSYCHOLOGY, EMPHASIS IN HUMAN RESOURCES

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