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Customer Service, Sales and Marketing, Retail, and Hospitality

Location:
Cobleskill, NY, 12043
Salary:
Negotiable
Posted:
April 20, 2016

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Resume:

Matthew Bruyn

*** **** **.

Schoharie, NY *****

518-***-**** acufpj@r.postjobfree.com

OBJECTIVE:

An entry level position with the possibility of advancement and growth opportunities.

EDUCATION:

2004: High School Diploma from

Schoharie Central High School

Schoharie, NY 12157

2007: Associates Degree in Business from

SUNY Cobleskill

Cobleskill, NY 12043

2010: Bachelors Degree in International Business with a Minor in Marketing Management from Long Island University C.W. Post Campus

Greenvale, NY

MAJOR COURSEWORK:

Hospitality Management, Marketing, Business Communication, Computer Software and Hardware, Advertising, Mass Media, and Customer Service.

EMPLOYMENT:

Noble Ace Hardware: Johnstown, NY

(March 2015 – March 2016)

Sales Associate: Customer sales and cashier duties in a hardware retail environment. I maintained top employee status throughout the year I was there having the highest customer loyalty rating as well as the most Ace Rewards sign-ups for the entire store receiving multiple bonuses for my performance. I did everything from making special orders: propane, mixing paint, plumbing, lawn and garden, business to business sales and service, cutting keys, cutting and threading pipe, shade cutting, housewares, and overall customer service and satisfaction. Throughout my employment I helped the store achieve Pinnacle status which is the highest rating an Ace Hardware can get, as well as making our store the number one hardware and paint store in the region.

Banta Management/Super 8: Cobleskill, NY

(December 2014 – March 2015)

Front Desk Associate and Night Auditor: Check-in and check-out guests, reservations, breakfast, and laundry services. My responsibilities include the balancing of all credit card transactions, cash drops, power and water consumption records, correcting any mistakes on the other shifts and to record everything on spreadsheets to close out the day, and complete the nightly audit. Systems Used: WinSoft, Webview, and Excel.

The Ramada Hotel: Kingman, AZ

(February 2014 – September 2014)

Front Desk Supervisor: The handling of all guest affairs and satisfaction. I provided all training of front desk personnel including check-in services and policies. Responsibilities also included; the scheduling of maintenance, housekeeping, and front desk personnel, responding to any guest complaints and to follow-up on all actions taken through any department, time cards and payroll, as well as food orders, and any orders for departmental supplies. I was on call 24/7 to respond to any situation that an employee could not handle or needed to have a supervisor present.

The Springhill Suites by Marriott: Kingman, AZ

(November 2012 – August 2013)

Front Desk Associate: Check-in and check-out of guests, reservations, credit card transactions, stocking, and cash register sales for their store as well as guest satisfaction and hospitality.

TNT Enterprises: Lake Havasu City, AZ

(January 2012 – September 2012)

Shipper/Packer: Receiving and repackaging of bulk Amazon.com products for reshipment and resale.

Marathon Staffing: Lake Havasu City, AZ

(June 2010 – December 2011)

Machine Operator: Labeling, polishing, packaging, and loading of Sterilite products for shipment to retail stores.

Oak Transcription: Princetown, NY

(June 2008 - June 2010)

Medical Transcriptionist: Accurately typing Doctors dictations into a common format for official medical evidentiary records .

Testa Maintenance: Cobleskill, NY

(December 2006 - September 2007)

Head Landscaper: Trimming, mowing, and mulching commercial and residential properties. Snow removal and property management.

Masseroni Landscaping: Guilderland, NY

(April 2006 - September 2006)

Head Landscaper: Trimming, mowing, and mulching commercial and residential properties. Property Management.

Holiday Inn Express: Schoharie, NY

(September 2005 - March 2006)

Front Desk Associate: Check-in and check-out of guests, reservations, as well as stocking and providing breakfast every morning through hospitality and great customer service.

Sea Wynde Estate: Fishers Island, NY

(May 2005 – August 2005)

Head Landscaper: Meticulous outdoor maintenance of lawns and pools.

Subway Restaurants: Schoharie, NY

(December 2004 – April 2005)

Team Member: Making fresh subs, stocking, and cash register sales.

Oak Transcription: Schoharie, NY

(September 2004 – April 2005)

Spreadsheet Analyst: Calculate and construct data tables for payroll and employee production using Excel spreadsheets and formulas.

Howe Caverns: Howe Caves, NY

(June 2003 – October 2003)

Tour Guide: I took up to forty guests through a half mile long cave and was the Gondolier for the underground boat ride sixteen stories beneath the ground.

Clear Channel Entertainment: Guilderland, NY

(December 2002 – June 2003)

Remote Crew: Advertising and promotion of events hosted by Clear Channel Radio and their associates.

CERTIFICATIONS:

-National Safety Compliance Certificate for Forklift Operator Safety Training.

Completed: 9/20/15

- Scott's Lawn and Garden Product and Application Training

Completed: 3/28/16

SKILLS:

Microsoft Office; Hardware/Software; System restoration and configuration. Management, People Skills, Hard Labor and the Planning behind it. Poetic writing, Public speaking, Marketing and Advertising.

ACTIVITIES:

Legislative Intern Program; 4-H Program, Boy Scouts, Career Enrollment Intern Program, Band Membership, Baseball and Bowling leagues, Peer Mediator, Philosophy Club, various community, and volunteer work including; soup kitchens, can drives, and Fam 5K Runs.

INTERESTS:

Playing with my infant daughter, reading, playing guitar, listening to music, concerts, camping, and traveling.

REFRENCES:

Both personal and professional are available upon request.



Contact this candidate