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Security Officer Manager, customer service, managed lost and found

Sacramento, CA
April 20, 2016

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Scott Thompson


Sacramento, CA - 916-***-****

A challenging and rewarding career where your organization can benefit from my skills and training. Authorized to work in the US for any employer



G4S SECURE SOLUTIONS - Sacramento, CA - April 2015 to Present Responsibilities:

Observe and Report

Follow Post Orders

Self Sufficient/Independent

Security Clearance For Guests

Issue Trespassing Violations

Writing Incident Reports


HARLLOWS RESTAURANT AND NIGHTCLUB - Sacramento, CA - October 2014 to Present Responsibilities:

Provide behavior analysis on incoming and outgoing patrons for intoxication and or under the influence of drugs Provide a safe environment for patrons and employer De-escalate altercations between patrons

Enforce fire code and capacity levels

Work closely with law enforcement in cases of large altercations Follow the directions of my immediate supervisor

Observe and report

Keeping patrons out of unauthorized areas of the property Supervise performing guests' equipment


THUNDER VALLEY CASINO RESORT - Lincoln, CA - August 2008 to April 2015 Responsibilities:

Provide safety to all guest and Team Members alike Provide a presence of Professionalism and Authority Perform Escorts and Apprehend all Trespassers

Provide services of all Lost and Found items from the Casino Floor to Resort Guests' Rooms. Medical and Law Enforcement Assists.


SECURITAS U.S.A - Sacramento, CA - September 2007 to August 2008 Responsibilities:

Observe and Report

Follow Post Orders

Self Sufficient/Independent

Security Clearance For Guests

Issue Trespassing Violations

Writing Incident Reports


SBC BILLING SOLUTIONS - Sacramento, CA - 1999 to 2006 Achievements:

Adept in Bowe Machinery (SBC manufactured billing machine) Adept in large printing machinery (IBM manufactured) Member of the SBC safety committee


Operated heavy machinery to meet company production standards Follow procedures and safety awareness

Properly operate company machinery

Attend informational meetings

Met contractual requirements for standards

Hearing Impaired Interpreter

Ran test operations for pilot program, I ran quality control TEACHER'S ASSISTANT/CHILD CARE COUNSELOR/GROUP HOME PARENT AGH 6/ MANAGER

ATKINSON YOUTH SERVICES - Sacramento, CA - 1992 to 1999 JUNE 2006-2007


Administered required medication

Physical Restraint when necessary

Organized and facilitated group outings

Available to staff positions as needed

Document individual behaviors daily

Hearing impaired Interrupter

Self-supervised lead staff

Maintain stability, consistency and structure in a level 12 Group Home facility for six teenage girls Facilitate meetings and contract interpretations according to the Agency and Community Care Licensing (CCL) requirements for 24 hour employees

Interview, train and supervise employees Safely Care and Transport children to school, appointments, family visitations, etc.

Analyze data for completion and conformance with established procedures EDUCATION

High School Diploma

Freedom Christian School - Fair Oaks, CA



Security Guard Card

September 2017



Weapons of Mass Destruction Training (Certificate Number 009732. DOC 9/11/14) Power To Arrest (Certificate Number 009732. DOC 9/11/14) Communication and its Significance (Certification Number 59458. DOC 3/31/15) Officer Safety (Certificate Number 59564 DOC 4/3/15) Crowd Control (Certificate Number 59632 DOC 4/4/15) Arrest, Search and Seizure (Certificate Number 59623 DOC 4/4/15 ) Evacuation Procedures (Certificate Number 59615 DOC 4/4/15) Trespass (Certificate Number 59555 DOC 4/3/15)

Liability - Legal Aspects (Certificate Number 59552 DOC 4/3/15) Public Relations (Certificate Number 59525 DOC 4/2/15) Observation and Documentation (Certificate Number 59544 DOC 4/3/15) Parking Lot Security DOC 7/4/15

Event Security DOC 5/19/13

Basic Security Officer Training Series 3rd Edition DOC 4/11/14 40 hours of TSO Training (The State of California Private Security Officer Training Law AB2880 Certificate Number 40G4S-100889 DOC 4/30/15)

Trained in Controlled Force

First Aid/ CPR Certified (Professionally Trained by Emergency Physicians yearly) Quality School Consortium

P.A.R.T. (Professional Assault Response Training)

Reality Therapy/ Choice Theory Concepts

Behavioral Management Through Reality Therapy

ADD/ HD Management

ADD Management

Post-traumatic Stress Disorder Management

Strong leadership and organizational skills

Ability to motivate people to affect action

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