SYED SAEED

CSTP (Certified Software Test Professional)

Certified Scrum Master

HP AIS: ALM 11.5 Course completion

Email : acufoy@r.postjobfree.com

Cell: 917-***-****. Work Status: US Citizen

LinkedIn: https://www.linkedin.com/in/syed-saeed-b6841165

CAREER OBJECTIVE:

Versatile/Agile certified software test professional with over 9 years of hands on manual and automated test experience in various platforms, OS & environments within SDLC. I’m currently available for any position within the Quality Assurance/Software Testing arena.

SUMMARY OF QUALIFICATIONS:

•Diversified experience in Quality Assurance & Software Testing with over 9 years performing Manual & Automated Testing using industry leading tools on Client-server, Web-based & Mobile applications on domains such as: Digital Media, e-Commerce, Insurance, Healthcare, Communications, etc.

•Deep understanding and involvement throughout Software Development Life Cycle (SDLC) and intense development methodologies – Waterfall, Agile/ Scrum, XP, Iterative.

•Experienced in developing Test Plans, Test cases, Test Scripts, Requirements Traceability Matrix (RTM), User guides for QA test procedures and best practices based on business, functional, and non-functional requirements, User Stories, Use Cases, RFP (Request for Proposals), Design Specs, Wireframes, Environment Infrastructure Design, Framework Designs.

•Strong hands on Exploratory Testing, Functional (positive & negative) Testing, Integration Testing, End to End Testing, Smoke Testing, Regression Testing, Mobile Testing, Cross-browser/Cross-platform Testing Boundary Analysis/Testing, Database/Mainframe Testing, Usability Testing, Accessibility Testing, Mobile Testing, Cross-browser/Cross-platform Testing, UAT Testing, Globalization Testing, Beta Testing, Production Testing/Support, etc.

•Lead experience in organizing Walkthroughs with Developers, Business Analyst, Project Managers, Service Matter Experts and other teams.

•Excellent interpersonal skills and team player with the ability to lead, manage and work independently in a time sensitive environment.

•Trained and Mentored team members on efficient Test Processes with Jira, ALM, LoadRunner, Agile Load, Testing Anywhere, and TOSCA.

•Created Functional UI Spec for Business, Development and UAT Team.

• Strong hands on understating/implementation on Automated Frameworks like: Keyword-Driven, Data-Driven and Hybrid Testing Frameworks

TECHNICAL SUMMARY

Operating System/Platforms Windows (XP, 7, 8, 10) Linux, MAC, iOS, & Android

Microsoft Tools Microsoft Office Suite, Word, Excel, Visio, PowerPoint, Project, Communicator

Project/Defect Tracking JIRA, Quality Center/ALM, Bugzilla, TestRail

Testing Tools Quality Center/ALM, LoadRunner, Test Rail, QTP, Perfecto Mobile, &Zephyr

Browsers Internet Explorer, Firefox, Safari, Google Chrome, Opera,

EDUCATION AND CERTIFICATIONS:

Bachelor’s of Science (BS): Network Administration – New York City College of Technology (CUNY) 2013

Associates Degree: Business Management - Kingsborough College, (CUNY) 2002

Certified Software Test Professional (CSTP)

Certified Scrum Master

HP QuickTest Professional Certified - HP AIS (Accredited Integration Specialist)

HP Application Lifecycle Management (ALM) Certified – HP AIS (Accredited Management Specialist)

PROFESSIONAL EXPERIENCE

Quality Assurance Engineer

Gerber Life, Nestle NY & MI October 2013 – January 2016

Job Responsibilities:

•Analyzed Business Requirements and worked with the Development Team for understanding the details of Functional and Non-Functional Requirement on Web/Online applications.

•Created and applied Capability of Automation Test environment and infrastructure.

•Analyzed Automation test tools in current market applied appropriate Tool in a non-technical environment.

•Designed and Built Automation Framework and scripted in Testing Anywhere.

•Trained and Mentored BA’s to operate independently on ALM and Testing Anywhere.

•Designed Test Environments (Dev, QA, Training) for 14 business users with full Configuration on automation tool, Shared Drive, Test development and execution environment.

•Delivered QA needs to business users based on their project PCI, App Entry, Sales Portal, Paper App Entry, DTC (direct to consumer) Web, Mobile portals.

•Developed and maintain maintained test scripts on enterprise applications through the entire product life cycle.

•Interacted with Developers and Business Analysts to perform various types of testing throughout Software Testing Life Cycle (STLC) and defect resolution in Bug Life Cycle (BLC).

•Performed Security Test on PCI compliance project in different Phases and Cycles on various applications (LipGloss, eService, Main Page, MicroSite, Agency Portal) by performing Functional, Regression, Integrated, Performance Test.

•Led and Hosted on/off-shore walk through various Meetings with Dev’s, BA’s, PMs and Knowledge Transfer with BA on PALM and PCI project. Analyzed need of documents and steps to start a QA Process on a project that never had QA involved.

•Solely led Phase I and II of PCI Project (Security Test) including creating Test Scenarios, giving feedback, Service Change Request, settings meetings with Team and defect resolution.

•Led PALM project built by 3rd Party Vendor (Off-Shore) by analyzing upcoming completion of requirements and create Test Plan for each release.

•Led, Managed and created Test Plans, Test Cases and structure for Test in every Builds and a team of three testers.

•Architected Test Automation process on Visio.

•Worked remotely and managed a team of new test developers and ongoing progress of test execution and managing multiple tasks at a time.

•Performance and Load tested using TALoad.

•Created TA Operating Procedures & Best Practices document for QA, Dev, BA and IT Directors to operate automation tool to execute, configure, Update status and report defects among IT department.

•Tracked new consultant tasks and progress in daily basis.

•Obtained full responsibility of a major project (CCSP, CCSP Search, CCSP GL) upon dismissal of a Business Analysts.

•Created Functional UI Spec and tracked progress of developments, defects for project completion.

•Created UI Spec for web development, Functional Design Document, Automation flow diagram.

Lead Quality Assurance Engineer

A+E Networks, NY April 2013 – October 2013

Job Responsibilities:

•Analyzed Business Requirements and worked with Development Team for understanding details of Functional and Non-Functional Requirement on Web/online portals & Mobile applications.

•Interacted with Developers and Business Analysts to perform various types of testing throughout Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC).

•Created Test Scenario’s on Excel using Functions and Formulas.

•Performance and Load tested using AgileLoad.

•Performed Security Test on Corporate Site to assure Internal Corporate Images, PDF, Zip files were not accessible in any major search engines.

•Solely led Phase 2 of MPEG4 Project including creating Test Scenarios, giving feedback, Service Change Request, Functional and Regression Test by Email verification on IE, Chrome, FF, iPad, Safari, Mac, Windows 2003 with IE7.

•Led Service Now Project of AdSales department, developed by 3rd Party Vendor. Logged Issues with JIRA and full communication between PM, BA, QA Manager, Product Owner and developer. Tested on iPad, iPhone5 and Galaxy S4 of Android Jellybean.

•Analyzed and walked thru various Meetings and Knowledge Transfer with BA, on PANDA Project of AdSales department. Analyzed what documents and steps we need to start a QA Process on a project that never had QA involved.

•Created Issue and worked around Bug Life Cycle on JIRA.

•Led and Analyzed PULSE project of AdSales from initial Kick-Off meeting. Understood, how to approach Testing Process from the Initial Stage of a Project.

•Led, Managed and created Test Plans, Test Cases and structure for Test in every Builds.

•Self-trained on Automation tool Tricentis TOSCA and Load Test tool AgileLoad.

•Built data-driven framework using TOSCA.

•Trained 2 associates with TOSCA test automation tool.

Lead Quality Assurance Engineer

Humana Inc, KY October 2011 - February 2013

Job Responsibilities:

•Analyzed the Business Requirements and worked with the Development Team for understanding the details of Functional and Non-Functional Requirement on Web/online portals & Mobile applications.

•Interacted with Developers and Business Analysts to perform various types of testing throughout Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC).

•Performed HP Quality Center (QC) Administrative & Project Customization as per request from PMs.

•Wrote Structure Query Language (SQL) queries to check proper data population in application table and for data verification to perform Backend Testing against Oracle Database.

•Reported Defects using HP Quality Center (QC) and followed up with developers to discuss updates about Defects Status and Regression Testing.

•Performance and Load tested using HP LoadRunner.

•Developed and maintained existing HP QuickTest Professional (QTP) Test Scripts and reusable Actions & Functions for Keyword-driven, Data-driven, and Hybrid Automation Framework on modules and business process, such as Member & Provider Search, Medicare Quote & Claims.

•Created and updated Object Repositories and created Objects using Descriptive Programming (DP).

•Conducted Manual and Regression Testing for each Build and Version.

•Developed functional and regression automation scripts in VBScript coding from Use Cases & requirements using HP QuickTest Professional (QTP) for End-to-End Testing on MyHumana portal.

•Scheduled & smoke-tested Code and Data Migration from Development to Test Environments.

•Wrote Test Cases, tracked Bugs and created Reports using HP Quality Center (QC).

•Tested business processes & screen mock-ups on MyHumana Mobile app on various Mobile devices.

•Involved in Code movement within two Test Environments which included new releases, patches, etc.

•Managed Change Control procedures on Test Environments of Claim processing & Customer Service modules and kept environment stable during Security Testing, Performance Testing.

•Involved in conducting meetings with Internal Management to assist with enhancement Requirement Clarification, Data Gathering and Feasibility studies.

•Prepared Manual and User Acceptance Testing (UAT) on Humana Mobile App on Claims & Spending, Plans & Coverage, Doctors & Drug Tools and Health & Wellness modules and provided Execution Reports.

•Conducted Functionality & Cross-Browsing Testing for checking GUI, web forms, links and transaction verifications, and as well in the back-end Databases.

•Used SQL queries to write stored procedures, Joins, Functions, Views for Backend testing.

QA Tester

Sisters of Mercy-St. Louis, MO July 2009 - August 2011

Job Responsibilities:

•Analyzed and reviewed Project Initiation Document (PID), System Requirements Document (SRD) and System Requirements Specification (SRS) to ensure testability and identify discrepancies or errors in the functions, interface, data structure and performance of the system.

•Created effective Manual & Automated test plans, using a variety of toolsets, including Rational Quality Manager (RQM), HP Quality Center (QC) & QuickTest Professional (QTP).

•Migrated manual test cases into HP QuickTest Professional (QTP) scripts for Regression Testing using Web and Java add-in’s and advanced functions using VB Script.

•Created modular approach to create scripts by functions/logics & developed common library functions, error-handling scenarios & nightly scheduled runs by .mtb files.

•Exported Manual Test Cases from Microsoft Excel into HP Quality Center (QC) and converted them into Test Scenarios for automating in Test Plan and executing in Test Lab module.

•Reviewed Test Plans uploaded in HP Quality Center (QC) with teammates and coworkers to continuously evaluate team’s progress and tasks completion.

•Worked on Requirements, Test Plan, TestLab and Defects modules in HP Quality Center (QC) for Functional & Regression Testing.

•Documented all encountered bugs, subsequent fixes and results in HP Quality Center (QC) & Jira.

•Ran Manual Test Cases & Scenarios, defined user behavior, monitored performance & analyzed results.

•Performed Back-End testing on the application business process by writing complex SQL queries.

•Wrote UNIX shell scripts to extract data and present it in a user-friendly format.

•Gathered and documented requirements that were critical to the business mission and used those requirements to design Test Cases & Test Scripts.

•Actively participated with Developers and other teams in Joint Application Design (JAD) sessions.

•Documented business workflows textually as well as in Unified Modeling Language (UML) diagrams (State diagrams) according to Rational Unified Process (RUP) for the stakeholder review.

•Conducted Functional Requirement Specification (FRS) and URS reviews and walkthroughs with the designers, developers and stakeholders.

Junior Software Test Analyst

KnowledgePoint360 November 2006 - June 2009

Job Responsibilities:

•Analyzed Business Requirements, incorporated development and business objectives, and used information to develop comprehensive Test Cases to verify system changes met the needs of the client.

•Conducted Sanity Testing, Black Box Testing and Back End Testing against new Releases & Builds.

•Setup, co-ordinated and conducted System and User Acceptance Training (UAT) testing with Business Analysts and End-Field users and reported results in HP Quality Center (QC).

•Logged & tracked Defects found during UAT, Manual & Automation Testing in DevTrack & Jira.

•Converted Manual Test Cases in HP Quality Center (QC) to automated Test Scripts in HP QuickTest Professional (QTP) and increased the automation coverage to 65%.

•Attended Lessons Learned Meetings (LLM) involving the entire project team to provide feedback on any difficulties faced, Positive/Negative attributes noticed during the Test / User Acceptance Testing (UAT) Phase of the project in order to improve handling of similar future projects.

•Involved in test planning, writing test cases/scripts, reusable test data, test case automation using automation tool HP QuickTest Professional (QTP).

•Committed strongly to Team Priorities and worked well in an integrated developer/tester environment.

•Actively participated in Weekly Walkthroughs and Inspections to verify the status of the testing effort and the project.

•Performed Back-end Testing procedures using SQL statements for Web/online customer interactions.

•Developed and maintained Test Plans, Manual and Automated Test Scripts for user interface, functionality, system and ad-hoc testing.

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