Resume

Sign in

Medical Records Technical Support

Location:
West Palm Beach, FL
Posted:
April 20, 2016

Contact this candidate

Resume:

Jimmie Morris

**** ****** **** ** *** **** Boynton Beach, FL 33437 561-***-**** acufox@r.postjobfree.com

Work Experience

ECS CHART RETRIEVAL SERVICES, WEST PALM BEACH, FL

Medical Records Analyst, Jan 2015 Present

● Review records for completeness, accuracy, and compliance with regulations.

● Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.

● Protect the security of medical records to ensure that confidentiality is maintained.

● Audit medical records

HEALTHPORT, WEST PALM BEACH, FL

Release of Information Specialist, Jul 2013 – Jan 2015

● Protect the security of medical records to ensure that confidentiality is maintained.

● Review records for completeness, accuracy, and compliance with regulations.

● Retrieve patient medical records for physicians, technicians, or other medical personnel.

● Release information to persons or agencies according to regulations.

● Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.

● Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.

● Process and prepare business or government forms. COMCAST, WEST PALM BEACH, FL

Customer Support, Oct 2011 – Jul 2013

● Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

● Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

● Check to ensure that appropriate changes were made to resolve customers' problems.

● Refer unresolved customer grievances to designated departments for further investigation.

● Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

● Solicit sales of new or additional services or products. LIVEOPS, GREENVILLE, MS

Technical Support, Nov 2006 – Sep 2011

● Answer user inquiries regarding computer software or hardware operation to resolve problems.

● Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

● Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

● Answer user inquiries regarding computer software or hardware operation to resolve problems. Education

DEVRY UNIVERSITY, CHICAGO, IL

Associate of Applied Science, Apr 2011

Additional Skills

● Communication: writes clearly and concisely, speaks effectively, listens attentively, openly expresses ideas, negotiates/resolves differences, leads group discussions, provides feedback, persuades others, provides well thought out solutions, gathers appropriate information, confidently speaks in public

● Interpersonal Skills: works well with others, sensitive, supportive, motivates others, shares credit, counsels, cooperates, delegates effectively, represents others, understands feelings, self confident, accepts responsibility

● Organizational Skills: handles details, coordinates tasks, punctual, manages projects effectively, meets deadlines, sets goals, keeps control over budget, plans and arranges activities, multi tasks Work Reference

Carlos San Inocencio

Supervisor

Comcast

877-***-****

Work Reference

Valerie Stafford

Supervisor

HealthPort

561-***-****

Work Reference

Camaron Mortillaro

Human Resources

ECS (E nterprise Consulting Solutions)

877-***-****



Contact this candidate