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Customer Service Accounting

Houston, TX, 77093
April 20, 2016

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Angel Allen

Accounting/Billing Clerk

New Caney, TX - 281-***-****

AR Assistant with experience in invoice billing. I have worked several temporary jobs to give myself more experience in several different positions so that I could be more diverse and be a valuable asset to whichever company I end up with. I have worked with all levels of employees. Ten plus years in customer service. Authorized to work in the US for any employer


Accounting/Billing Clerk

Service Refrigeration A Source Company - September 2014 to November 2015

• Researched missing info, & incorrect info before billing invoices;

• Submit the invoice information online onto the customers website;

• Run report for all work orders that need to be billed daily;

• Issued billing adjustments/credits;

• Validate refund request from customers;

• Performed the filing in an accurate, meticulous & timely manner to prevent any errors;

• Worked independently & provided administrative support as needed. Accounting/Billing Clerk

Royal Purple - Porter, TX - December 2013 to July 2014

• Gathered, matched & reviewed paperwork from shipping & CSR departments;

• Adjusted invoices when needed (example: freight costs, taxes, additional fees);

• Proofed & issued invoices to customers;

• Sent invoices to the customers via email, mail or fax;

• Processed credit memos & re billed incorrect invoices to replace invoices that were not processed correctly by CSR;

• Assisted customers with their email & phone call requests. Accounting Assistant A/R Dept

Greyhound Lines - Dallas, TX - January 2011 to October 2013

• Reviewed & maintained accounts for A/R;

• Generated & distributed monthly statements, past due letters, demand letters, & followed up on the accounts;

• Contacted customers regarding overdue accounts & determined reasons for non-payment, also to obtain payments;

• Created a monthly "new charges" spreadsheet for each month & maintained it until all funds were accounted for;

• Manually & electronically submitted interline reclaims through the NBTA & C-NBTA clearing house website;

• Generated aging reports & dangling debit reports. Audit & Trace

Greyhound Lines - Dallas, TX - October 2010 to January 2011

• Researched waybills resulting in the ability to report revenue in order for invoicing/collection to occur;

• Audited Canadian waybills in the freight accounting system;

• Researched & corrected waybills that contain invalid information;

• Assisted with time sensitive projects;

Administrative Assistant

Dimont & Associates - Dallas, TX - September 2009 to September 2010

• Assisted 2 associates;

• Researched & uploaded all paperwork needed for each claim;

• Answered phones & assisted with requests; took messages for associates;

• Created & followed up on all claims.

Document Review Specialist

Dimont & Associates - June 2009 to September 2009

• Reviewed files to determine what is applicable to claim;

• Prepared & reviewed insurance-claim forms & related documents for completeness; Supervisor - Front Desk Receptionist

AT&T - May 2006 to June 2009

• Processed & maintained a variety of documents & administrative records;

• Operated office machines, such as copy machines & scanners, voicemail system & personal computer;

• Performed general office duties such as typing & sorting mail;

• Filed & maintained records;

• Greet persons entering & determined nature & purpose of visit, directed visitor to specific destination, or answers questions & provided information;

• Performed duties such as maintaining lobby or reception area. EDUCATION

Certified Accounting Clerk

Brookhaven College

August 2007 to May 2010



• Accounting - Payroll Accounting, (QuickBooks, J.D. Edwards, AS400, Dynamics/Wennsoft)

• Time Management;

• Strong Customer Service, Critical Thinking;

• Adept To Learning Any New Computer Application Quickly, Active Learning;

• Typing Skills, 10-Key Punch;

• Proficient Knowledge Of Microsoft Word, Excel (certified), Power Point, Outlook, QuickBooks & Have Excellent Internet Skills;

• Organize & Able To Process Large Volumes Of Work.

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