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Medical Assistant Customer Service

Washington, DC
April 20, 2016

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Terry Davis

Marketing Representative - LEI Home Enhancements

Washington, DC 20011 - 202-***-****

Authorized to work in the US for any employer


Marketing Representative

LEI Home Enhancements - Fairfax, VA - February 2015 to Present Responsibilities:

Going door-to-door in the Washington, DC area, setting up appointments to sell our windows, doors, siding, and gutters, calling to confirm appointments with potential buyers, training new employees in the field, and assisting my manager with other duties as assigned. Top Marketing Representative in the region.

Medical Assistant

Unity Healthcare - October 2006 to October 2011

I worked with internal medicine, family medicine, pediatrics, gynecology and obstetrics, infectious disease, podiatry, dermatology, and psychiatry. Responsible for clinic patient flow, such as informing physician of patients' arrival and room assignment. Escorted patients to examining rooms, obtained vitals that included weight, height, blood pressure, respirations, and pulse. Assisted physician with examinations and procedures. Performed and communicated laboratory and test results with physician or nurse. Input patient information into medical electronic records. Submitted referrals and made appointments, called for patient test results and x-rays. Answered phone and handled patient inquiries as well as called in patient prescriptions. Took supply inventory, ensured clinic area was well-stocked and clean. Faxed, copied, and handled other duties as assigned.

Medical Assistant

Ruach Heberdesh Medical Center - District Heights, MD - October 2004 to October 2006 Checked patients in, confirmed insurance, and collected co-payments if necessary. Notified physicians of patents' arrival and room assignment. Took vitals, assisted physicians with examinations and procedures. Cleaned examination rooms and made sure that rooms were fully stocked. Performed phlebotomy, entered tests into the system for different testing codes, labeled tests, called for test results. Made referrals and appointments, answered phones and assisted with various inquiries. Copied, faxed, filed and handled other duties as assigned. Office Manager / Receptionist / Customer Service

Delege Cosmetics - Washington, DC - August 1998 to August 2004 Maintained office services by organizing office operations and procedures. Handled preparing payroll, controlling, correspondence. Designed filing systems. Reviewed and approved supply requisitions, assigned and monitored clerical functions. Took inventory, completed operational requirements by scheduling and assigning employees and following up on work results. Kept management informed by reviewing and analyzing special reports. Summarized information, identified trends, and maintained office staff by recruiting, selecting, and training employees. Answered phones on a multi-line telephone system, transferred calls to appropriate staff or took messages. Welcomed visitors by greeting them in person or in the phone. Faxed, filed, and handled other various duties as assigned.


Diploma in Medical Assistant

Everest Institute - Silver Spring, MD

2004 to 2005


Southeastern University - Washington, DC

1996 to 1997

Diploma in Word Processing, Computers, Data Entry And Typing Urban League Training Center - Washington, DC



Calvin Coolidge Senior High School - Washington, DC 1979 to 1982



EKG's, labs that include urinalysis, urine pregnancy, quick Strep test, stool testing, finger testing for glucose, HIV testing, peak flows, nebulizer treatments, Fleet Enema administration, eye and ear screening, wound care and dressing, ace bandage wrapping, phlebotomy, immunizations, PPD Placement, computerized medical systems, referrals

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