Sales Representative

Marcy Towne

***** * ***** ***** *********, IL *0410 815-***-**** **********@*****.***

CAREER SUMMARY

Dynamic and results-driven Sales Professional with documented strong sales performance. Passionate about developing long-term customer relationships built on trust and respect. Persistence in achieving goals that leads to professional success while building brand value. Core skills and knowledge in:

Territory/Account Management Training/Mentoring Problem Solving

Planning/Organizing Influential Selling Market Development

PROFESSIONAL EXPERIENCE

Sur La Table, 2015-present

Sales Associate

Maintain product knowledge for a wide range of cooking related items. Proactively engage customers to determine their needs. Demonstrate products and educate customers on differentiating qualities of similar products.

PHARMACY LITE, 2013-2015

Account Manager

Partnered with pharmacists and key stakeholders to provide unique and cost effective prescription packaging solutions utilizing consultative selling skills. Developed the market in a five state area. Actively managed territory and accounts to optimize product sales through development of call trackers and customized sales presentations. Collaborated with the VP of sales and in-house customer service team to develop innovative approaches and competitive strategies.

Doubled sales in second year.

Exceeded new business development forecast.

Created brand awareness in a new region.

AMERICAN GREETINGS, 1998-2013

Customer Development Supervisor, 2010-2013

Sold everyday and seasonal programs to key stakeholders in card and gift shops, grocery chains, and specialty retailers. Called on prospective accounts daily. Managed a team of merchandisers. Trained in store personnel on effective merchandising principles.

Led the district in sales in fiscal year 2012.

Considered by peers to be the product knowledge and operations expert.

Exceeded sales and merchandiser retention goals during a merger with PRG.

Sales Representative, Specialty Channel, 1998-2010

Sold social expressions products to key stake holders in the Carlton Cards channel. Managed a territory of 70 accounts. Acquired new business through prospect calls. Analyzed category sales in order to develop department remodel plans. Coordinated installation crews for store remodels and expansions.

National Sales Representative of the Year 2005.

Achieved Pacesetter status by meeting or exceeding sales goals in 10 fiscal years.

Led the district in sales in fiscal years 2004 and 2005.

Led the district in new business in multiple years.

HALLMARK CARDS, 1993-1998

District Training Store Manager, 1996-1998

Hired, trained, and developed the Store Operations Manager. Conducted training programs on all aspects of Hallmark retailing for prospective, new, and existing Gold Crown retailers and Hallmark sales representatives.

Consistently led the region in productivity.

Exceeded national average on Gold Crown audits.

Store Manager, 1993-1996

EDUCATION

Northern Illinois University, DeKalb, Illinois Bachelor of Arts, Psychology

TECHNICAL SKILLS

CRM, Microsoft Word, Excel, PowerPoint, Outlook

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