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IT System Administrator, IT Manager, Systems Engineer, Windows Admin

Saudi Arabia
April 21, 2016

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International Food Services, Jeddah, Saudi Arabia Mobile Phone: +966.543509409 Ameer Sultan Street P. O. Box: 33260 Postal Code 21412 PROFILE SUMMARY

Result oriented IT Professional with almost 11 years of experience, focusing on Windows System Integration, virtualization, deployment, configuration, Networking and Project Management. Presently associated with International Food Services, Saudi Bin Laden Group, as an IT System Administrator.

Recognized for delivering leading edge solutions that consistent meet complex business requirements like

(ERP Implementation, Virtualization, Citrix, Windows Server, Backup & Storage Solutions, POS solution, IT Security, Network & Hardware solution).

Experience in Installation, Configuration of Terminal server, DNS Server, DHCP, Active Directory Exchange Server, Linux mail server, ISA Server, fileserver, Office 365 & group policy management.

Experience in Creating and Managing Hyper-V, Citrix, VCenter, VMotion, VMware servers and Workstations, Virtual Machines.

Experience in Installing and configuring of Sun Solaris, Redhat Enterprise server, Ubuntu, OpenSUSE and All windows server OS.

Skilled in designing, planning and implementing LAN/WAN solutions.

Extensive experience in enterprise servers (HP, DELL & IBM).

Evaluated and selected appropriate antivirus and intrusion detection software for email and NT network to ensure complete and continuous coverage with no security breaches.(McAfee Epo & KasperSky)

Experience in managing and monitoring of Veeam, Veritas netbackup, Symantec backups exec 2012 & storage in multiple locations.

IT awareness training for employees on security, backups, IT polices & procedure & any new changes in IT culture.

Adept in building strong relationships with IT staff, customers, vendors and third party contractors.

Updating IT polices & procedures yearly to meet maximum IT security & user awareness.

Follow the best ITIL practice to take the necessary approvals. Skills:

Windows Server 2003, 2008, 2012 IT Trainings for employees Project Management Skills LAN/WAN Administrator Dell, HP server hardware expert VMware, Hyper-V & Xenapp Windows Server roles & features Symantec & Veritas Backup & Storage Cisco routers, Switches & firewall Active Directory, Exchange server IT polices & Procedure Cyberoam & SonicWALL firewall Terminal Server, ISA, DHCP, Fileserver Good teamwork & Interpersonal Skills Linux Mail Server ERP Implementation Development Organizational Skills & Multi-tasking ability Veeam backup Solutions Projects:

Jan 2016: Project administrator for implementation of SAGE X3 ERP & Virtulization– Manufacturing, Finance, Procurement & Distribution (International Food Services Co. Ltd)

Dec 2015: POS implemented through LSRetail & Microsoft Dynamics NAV for around 20 outlets (International Food Services Co. Ltd)

Mar 2013: Successfully migrated more than 600 users to open source Linux mail server from Microsoft exchange server (Albawardi Group Of Companies, Dammam)

Dec 2013: Successfully migrated more than 200+ users from workstation to active directory(Albawardi Group Of Companies, Dammam)

Dec 2011: Setup new datacenter teir3 and fiber optics network for 200+ users. (Albawardi Group Of Companies, Dammam)


Bachelor's degree - Computers March 2003

Saint Philomena’s Degree College -Mysore University-Mysore INDIA Certifications

ITIL V3 Foundation Certified

CCNA (Cisco Certified Network Associate)

Microsoft Certified Systems Engineer (MCSE)

Microsoft Certified Professional (MCP)

IPv6 Certified From Hurricane

JCHNE (Jetking Certified Hardware and Networking Engineer) Perusing Project Management certification

Hyperline fiber Certified


Working as an IT Systems Administrator for International Food Services Co. Ltd -Kingdom Of Saudi Arabia April 2015 - Present

Worked as an IT Administrator for Albawardi Group Dammam -Kingdom Of Saudi Arabia March 2008 – April 2015

Worked as a System Admin for Andromeda Institute of Education -Mysore INDIA from March 2005 - March 2008


IT Systems Administrator April 2015 - Present

International Food Services Co. Ltd, Saudi Bin Laden Group. Jeddah -Kingdom Of Saudi Arabia


Project administrator for ERP implementation (SAGE & LSRETAIL NAV) & Virtulization.

Managing and supporting hardware and software operations required for all IT projects till end users.

Administrating Active Directory, Group policy, Office 365, Exchange Server, DNS, SharePoint, Application server, Antivirus server and Symantec backup exec 2012 (Veritas).

Managing and administrating VMware servers, Citrix App & hyperV.

Providing day to day supports to IT support team and end users in all forms.

Daily tasks included working with Citrix end users and working with application teams to install, improve or deploy updates to their applications installed in Citrix.

Created and implemented disaster recovery plans and procedures for Data Center (Symantec Veritas Solution)

Evaluated and selected appropriate antivirus and intrusion detection software for email and NT network to ensure complete and continuous coverage with no security breaches.(McAfee ePo)

Communicated regularly with senior management and both technical and non technical personnel to build effective cross functional teams and ensure accuracy, consistency, problem solving and on time project completion

Implemented free backup solution for all end users with VEEAM backup solution with NAS storage.

Monitoring firewall to ensure maximum security for the network and internet(Cyberoam & SonicWALL)

Internet rules to provide maximum productivity to the company as per policy created

Implemented all policies – IT Policies & procedures, Backup Polices, DR Polices, Internet Policies

Expertise in creating business & operations flowcharts to understand the implementation for any projects.

IT Administrator March 2008 – April 2015

Albawardi Group

Dammam -Kingdom Of Saudi Arabia

Promoted to IT administrator role to lead a 10-member IT team in configuring, troubleshooting and maintaining VMWare, Windows, Linux & Network infrastructure for a mid- sized group of companies. Provide ongoing management, performance-tuning and Tier 3 Data center support for approximately 50 Linux and 1000 Windows systems. SYSTEM ADMINISTRATOR March 2005 - March 2008

Andromeda Institute of Education -Mysore INDIA

Ensure system connectivity of all servers, shared software and other applications

Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems.

Refer major hardware or software problems or defective products to vendors or technicians for service.

Answer user inquiries regarding computer software or hardware operation to resolve problems.

Develop training materials and procedures, or train users in the proper use of hardware or software

All kind of basic troubleshooting, like connectivity problem, printers, software, hardware.

Documenting all solved problems for future references. PERSONAL DOSSIER

Gender: Male

Nationality: India

Visa Status: Residency Visa (Transferable)

Marital Status: Married

Number of Dependents: 1

Driving License Issued From: Saudi Arabia

References: Available on Request

DECLARATION - I hereby declare that the information furnished above is true to my knowledge. Tharim Kharni S

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