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Customer Service Marketing

Honeoye Falls, NY, 14472
April 19, 2016

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Chandler Clarke

Cell: 585-***-**** Email: LinkedIn: Chandler Clarke

Education Ithaca College, Ithaca, NY

o B.S. in Business Administration (Marketing/Management) o Anticipated Graduation 2017

Experience Lakelands Concrete Products, Lima, NY (Summer 2011-2015) o Contributed ideas to marketing campaigns by evaluating audience, target markets, trends, needs, and company goals

o Social media and content management of Facebook and Instagram o Updated and created estimating templates and workbooks utilizing Microsoft Excel o Generated quotes for customers for stock/standard products o Followed up with customers on quotes and proposals o Reconciled checking accounts at the end of each month o Updated website platform on a regular basis

o Researched and contacted sources for distribution of company press release o Created presentation visuals using PowerPoint, iMovie, etc. The Switzerland Inn, Dundee, NY (Summer 2014)

o Primarily served and bussed tables at a lakeside restaurant o Greeted customers and helped answer phones

Flaherty’s Three Flags Inn Restaurant, Honeoye Falls, NY (2012 and 2013) o Provided excellent customer service as a server/busser o Hosted and greeted customers

Alleson Modeling, Rochester, NY (Fall 2012)

o Assisted in organizing photo shoots

o Modeled sportswear for magazine publishing

Rite Aid Pharmacy, Honeoye Falls, NY (2011 and 2012) o Solved customer needs and check out

o Maintained an accurate cash drawer

Extracurricular American Marketing Association, Ithaca College (2015 - Present) National Member of the marketing research committee o Designed a marketing campaign for Ice Breaker’s Cool Blasts (Honorable Mention) o Conducted market research

SCNO, Ithaca College (Fall 2014)

Students Consulting for Non-Profit Organizations

o Researched ways to help improve a local non-profit organization o Proposed a new business plan for the non-profit organization o Presented our final deliverable to the Board of Directors Skills & Awards Deans List, Ithaca College (Fall 2015) Microsoft Word, PowerPoint, and Excel certified, Ithaca College (Spring 2015) Macintosh Applications: iPhoto, iMovie, Microsoft Messenger, Microsoft Outlook, Facebook, Instagram, and Twitter content management Proficient with SalesForce

References Available Upon Request

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