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Customer Service Project Manager

Location:
Toronto, ON, Canada
Posted:
April 19, 2016

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Resume:

Courtney Booth

Unit * ***** - *** Street NW •Edmonton, Alberta • CELL 519-***-**** • E-MAIL acuexx@r.postjobfree.com

CAREER OVERVIEW

To obtain a long term full-time position with a dynamic and growing company where there will be room for personal growth and professional development. Also to apply my education and relevant professional expertise to philosophies and developments.

CERTIFICATIONS

AODA Express Customer Service Training (2014)

WHMIS (2014)

OSSA Regional Orientation (2014)

CSTS (2014)

Smart Serve Certificate (2010)

Class 5 Drivers License

WORK EXPERIENCE

Project Coordinator Temple Contracting Inc.

February 2015 – April 2016

Assist project manager and site supervisors in administrative and project related tasks by ensuring all appropriate deadlines are meet such as; timely enrollment of warranty and utility providers.

Provide administrative, technical and project management support as well as assist the operations department/ staff to ensure projects are completed on time and within budget.

Coordinate and attend construction meetings; prepare correspondence, meeting minutes, tracking project milestones, financial deadlines, maintenance of files, logs, drawings, specifications, contracts, purchase orders and quotes.

Control all documents incoming and outgoing for projects by performing general administrative and record keeping functions including; reviewing and distribution of documentation.

Created and maintained accurate and up to date logs, spreadsheets, track responses, complete project files, invoices, change orders, contracts, approvals, shop drawings and all relevant documents.

Maintained and built excellent relationships with clients, contractors and coworkers through astonishing communication skills.

Create and maintain project construction schedules, RFP and all other tender documents.

Apply for building permits, managed rentals, confirmed maintenance and coordinate with rental and freight companies and all building personal.

Able to prioritize a high level of work, and communicate effectively well with Foreman, and Craft.

Site Administrator KDM Erectors LTD.

September 2014 – February 2015

Worked on the Fort Hills project near Fort McMurray, AB directly under Project manager.

Book flights and request camp accommodations across Canada for all rotational employees on the project.

First point of contact for new hires, ensuring all data taken was accurate, flights booked accurately and coordinating and conducting orientation.

Maintaining an up-to date training spreadsheet for all employees’ tickets and safety certificates.

Process time and material sheets, camp/flight changes, shift changes, paperwork, time sheets, equipment inventory and reimbursements on a daily basis.

Courtney Booth

10316 - 119 Street NW •Edmonton, Alberta • CELL 519-***-**** • E-MAIL acuexx@r.postjobfree.com

Communications Assistant The Huntington Society of Canada

February 2014 – April 2014

Prepared and delivered news releases, media alerts and other external communications on a timely deadline.

Managed the media database by updating the Society’s website, Facebook and Twitter.

Contributed to the writing and production of publications such as: fact sheets, event brochures, event posters, newsletters, E-blast and news releases.

Liaise with media outlets.

Assisted with the monitoring, measuring and analysts of the Society’s communication’s programs.

Assisted with the development and implementation of a new May Awareness Campaign and other special events through planning and co-ordination.

Administrative Assistant Grassmere Construction LTD.

July 2007 – November 2007

Plotting drawings/categorizing them into a PDF and creating a library.

Office administrative tasks including phones, mailroom, assisting with payroll, organizing travel, meetings and documentation.

Extensive computer experience with Microsoft Office Suite.

Developed strong time management skills through completing various projects simultaneously and delivering on time.

HIGHLIGHTS AND QUALIFICATIONS

Superior customer service skills with exceptional communication skills across all channels.

Strong administrative knowledge of office equipment and procedures.

Excellent technical proficiency.

Strong organizational, leadership, time management and administrative skills.

EDUCATION

Public Relations Diploma - Conestoga College, Kitchener Ontario

Bachelor of Arts in Media and Communications-Brock University, Saint Catharines Ontario

REFERENCE

Available upon request.



Contact this candidate