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Customer Service Sales

Location:
Bellingham, WA
Posted:
April 19, 2016

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Resume:

**** ********* **

Ferndale, Wa. *****

Phone 206-***-****

E-mail acueua@r.postjobfree.com

Dave Shouse

Employment

**/**/**** – Present Midsouth P.M., Bellingham Wa.

Inside Sales Representative

Responsibilities Include:

-Sourcing and securing long term repeat business with business owners in the jewelry and precious metals industry.

-Providing pricing quotes over the phone for diamonds and precious metals based on various details pertaining to the quality and quantity of material.

-Maintaining high level customer service, account management, conflict resolution and long term retention.

-Performing administrative duties such as shipping and recieving

-Management of client base through CRM system.

05/01/2013 – 05/31/2014 Wells Fargo Home Mortgage, Stanwood, Sedro Woolley, Wa.

Mortgage Consultant

Primary duties include – Originate Residential Real Estate loans & lines and facilitate throughout the underwriting & closing process.

Support Retail Bank Branch location by cross selling and promoting the full suite of Wells Fargo & Co. products and strive to maximize retention of deposit / loan base customers.

Consistently perform outside marketing and sourcing of quality referral partners by offering tangible benefits to aid and support them in their professional goals thus developing reciprocal long term referral relationships.

Contact : Larry Evans- 425-***-****

08/2012 – 04/2013 US Bank Home Mortgage Burlington, Wa

Mortgage Banker

Primary duties include – Originate Real Estate Loans and facilitate throughout the process to close in a timely manner.

Grow a consistent referral base of Real Estate professionals, Financial Planners, Accountants, fellow mortgage professionals..etc….

Promote long term retention of current banking customers and facilitate in the larger picture, long term retention efforts of current customers.

Contact: Chad Rings / 208-***-****

03/2011-08/2012 Regence Blue Shield Seattle & Burlington Wa

Inside Sales rep

Primary duties include – Receive inbound call inquiries and make outbound prospecting calls on a daily basis regarding - Consultation, service and sales to current and prospective members of Individual and Medicare supplement / Prescription Drug and Advantage plans.

Educate members on the ever changing landscape of both our product lines and changes in health care reform and how they impact current and future health insurance options.

Make absolutely sure that every current and prospective client is informed in an unbiased and knowledgeable and understandable way of their best options for meeting their health insurance needs.

CONTACT – Erika Nelson / 206-***-****

10/2007- 02/2011 Guild Mortgage Co. Edmonds, Wa.

Mortgage Banker / Marketing Manager

Primary duties include- Originating Mortgage loans, managing loan officers and marketing staff. Implementing marketing agenda’s and strategic alliance marketing efforts.

Inclusive of primary duties- Continual development of new sources of business through marketing strategies to referral partners and general public. Constant marketing and retention efforts to past clientele.

Ongoing adaptation and education for changing market and products.

Maintain a working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors

Maintain a high level of consistent production.

CONTACT- Jimi Townsend 425-***-****

03/2006-10/2007 GMAC Mortgage Corp. Lynnwood, Wa.

Mortgage Banker

Primary duties include- Originating Mortgage Loans.

Inclusive of primary duties- Continual development of new sources of business through marketing strategies to referral partners and general public. Constant marketing and retention efforts to past clientele.

Utilize the GM Auto dealership affiliation to procure business opportunities and become a consistent contact to GM employees for GMAC Mortgage products.

Ongoing adaptation and education for changing market and products.

Maintain a working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors

Have consistently averaged 1 million in gross funded Mortgage closings on a monthly basis.

CONTACT - Andy Parent 425-***-****

01/2001-03/2006 Approved Home Loan Center Renton, Wa

Mortgage Banker

Primary duties include- Originating Mortgage Loans.

Inclusive of primary duties- Continual development of new sources of business through marketing strategies to referral partners and general public. Constant marketing and retention efforts to past clientele.

Utilize the GM Auto dealership affiliation to procure business opportunities and become a consistent contact to GM employees for GMAC Mortgage products.

Ongoing adaptation and education for changing market and products.

Maintain a working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors

Have consistently averaged 1 million in gross funded Mortgage closings on a monthly basis.

CONTACT - Jimi Townsend 425-***-****

Education

03/1994-11/1996 Bellevue Comm. College Bellevue, Wa

Areas of Study

Business, Math, Science, English, Sociology, Astronomy

09/1989-06/1992 Lake Washington High School Kirkland Wa

Graduated 1992 with 3.4 GPA

Licenses

Washington State Mortgage Originator, licensed with the National Mortgage Licensing System. NMLO # 71795

Licensed Life & Health Insurance Agent - Washington, Oregon, Idaho & Utah Insurance Producer



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