Joy Oliver-Banks
**** ******* ***. • Los Angeles, CA 90016
Home: ***/***-**** • Cellular: 323/872-2591
Career Ambition: To use the skills I have sharpened in years of employment and to gain additional skills so that I may continue to serve my employer and grow in personal abilities. Employment Experience: Succeeded in multiple responsibilities in the following areas: As a receptionist for a computer company, an accounting clerk for Associated Catholic Charities in New Orleans and an office clerk in a medical clinic, I have managed 12-line phone systems, demonstrated the use of computers, processed and disbursed payroll and accounts receivable checks, prepared bank deposits; processed and confirmed purchase orders, monitored freight and conducted inventory.
Drollinger Properties 08/01/2008 – 09/30/2015
8929 So. Sepulveda Blvd., Suite 130
Westchester, CA 90017
Executive Administrator
10+ years of experience
Supported the activities of the President, VP and CFO provided support in areas such as human resources and operation matters. Provided administrative impact to the company executing on best practices benefiting company to improve effectiveness and efficiencies in alignment with the vision and value of Drollinger Properties
Payroll: ADP and Workforce Now
Human Resources
401 K
Insurance; (medical, dental, vision and workman’s comp) I-9 forms
Assistant to President and owner of the company with personal duties (taking care of credit card statements and home billing)
Travel arrangements (foreign and domestic)
Hotel arrangements
Board meeting set-up
Company holiday party planning
Campaign parties
Scouted venue locations
Arranged company picnic
Managed critical documents (personnel folders)
Maintained employees I-9 forms
Maintained corporate insurance documents and schedule renewals Maintained heavy calendaring
Managed company credit cards
Created agendas
Created memos
Polices and Procedures
Created and maintained employee evaluation forms
Maintained email
Screened President’s, VP and CFO calls
Contributed to team efforts by accomplishing related results as needed Video conferencing
Mental Health Association in Los Angeles County
Project Return: The Next Step 12/16/93 to 04/08/ 2008 6055 E. Washington Blvd., Suite 900
Commerce, CA 90040
Administrated Support Person/Office Manager: Project Return Peer Support Network, a client run organization, which operates 110 social clubs in Los Angeles County. Assist clients with their paperwork
Assist and accompany with scheduling trips to Japan Arrange and accompany on outings: Mexico, Big Bear, Las Vegas, Sacramento, etc… Provided and made gifts for the mentally ill in Japan Assist in typing letters to Assembly members, Senators and others as needed Assist with preparation of awards participation luncheons Assist with travel arrangements
Setup and revamped new location office building for 25 employees Purchase new office equipment; computers, copiers and printers, file cabinets, desks, paint, partitions, purchased carpet
Negotiated cost with different vendors
Opened office
Retrieved/distributed overnight messages
Directed calls
Tracked personnel and monitored time sheets
Distributed mail
Scheduled conference room use
Stocked supplies and monitored cost overruns
Maintain/purchase office equipment
Greeted and directed visitors
Maintained first aid and disaster supplies
Conducted/documented required meetings
Drills and safety inspections
Conducted multi-site new staff trainings.
Negotiated with hotels in Northern and Southern California on menu and meeting room cost/ availability
Coordinated quarterly meetings
Scheduled outgoing/incoming airline trips
Set-up Executive Committee conference calls
Maintained both computer and hardcopy files
Mailed and Win-faxed meeting minutes and other materials to 32 member organizations and their representatives.
Acted as office liaison to building Management Company. Midway Medical Center 3/92 to 9/92
5901 Olympic Blvd.
Los Angeles, CA
Secretary
Scheduled patients’ appointments and various meetings Conducted data entry
Office billing and internal and external correspondences Interfaced with the public
Monitored supplies
Processed mail
Collected payments
Baptist Hospital
2121 Napoleon Avenue
New Orleans, LA 70117 7/80 to 6/89
Clerk Typist
Typed purchase orders (100 per day)
Filed
Answered telephones
Shipping and receiving
Drove forklift
Northrop Corporation 8/89 to 1/92
El Segundo, CA 90245
Secretary II
Monitored flow of employee reports
Maintained parts records
Responded to public inquiry
Conducted general office responsibilities
Education:
Meadows Draughon Business College, New Orleans, Louisiana Century Business College, Los Angeles, California
References:
Vernanell Gibson, Insurance Adjuster/Billing Clerk Supervisor AccentCare
Ontario, CA
W: 909-***-****
Jacqueline Dunn, Clerk
Kaiser Permanente, Internal Medicine
Lynwood, CA
W: 310-***-****
Karen Coats, Clerk
CBS Television
Cell: 323-***-****
Salary Range: $50,000 – $61,000