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Administrative Assistant

Los Angeles, CA
April 18, 2016

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Joy Oliver-Banks

**** ******* ***. • Los Angeles, CA 90016

Home: ***/***-**** • Cellular: 323/872-2591

Career Ambition: To use the skills I have sharpened in years of employment and to gain additional skills so that I may continue to serve my employer and grow in personal abilities. Employment Experience: Succeeded in multiple responsibilities in the following areas: As a receptionist for a computer company, an accounting clerk for Associated Catholic Charities in New Orleans and an office clerk in a medical clinic, I have managed 12-line phone systems, demonstrated the use of computers, processed and disbursed payroll and accounts receivable checks, prepared bank deposits; processed and confirmed purchase orders, monitored freight and conducted inventory.

Drollinger Properties 08/01/2008 – 09/30/2015

8929 So. Sepulveda Blvd., Suite 130

Westchester, CA 90017

Executive Administrator

10+ years of experience

Supported the activities of the President, VP and CFO provided support in areas such as human resources and operation matters. Provided administrative impact to the company executing on best practices benefiting company to improve effectiveness and efficiencies in alignment with the vision and value of Drollinger Properties

Payroll: ADP and Workforce Now

Human Resources

401 K

Insurance; (medical, dental, vision and workman’s comp) I-9 forms

Assistant to President and owner of the company with personal duties (taking care of credit card statements and home billing)

Travel arrangements (foreign and domestic)

Hotel arrangements

Board meeting set-up

Company holiday party planning

Campaign parties

Scouted venue locations

Arranged company picnic

Managed critical documents (personnel folders)

Maintained employees I-9 forms

Maintained corporate insurance documents and schedule renewals Maintained heavy calendaring

Managed company credit cards

Created agendas

Created memos

Polices and Procedures

Created and maintained employee evaluation forms

Maintained email

Screened President’s, VP and CFO calls

Contributed to team efforts by accomplishing related results as needed Video conferencing

Mental Health Association in Los Angeles County

Project Return: The Next Step 12/16/93 to 04/08/ 2008 6055 E. Washington Blvd., Suite 900

Commerce, CA 90040

Administrated Support Person/Office Manager: Project Return Peer Support Network, a client run organization, which operates 110 social clubs in Los Angeles County. Assist clients with their paperwork

Assist and accompany with scheduling trips to Japan Arrange and accompany on outings: Mexico, Big Bear, Las Vegas, Sacramento, etc… Provided and made gifts for the mentally ill in Japan Assist in typing letters to Assembly members, Senators and others as needed Assist with preparation of awards participation luncheons Assist with travel arrangements

Setup and revamped new location office building for 25 employees Purchase new office equipment; computers, copiers and printers, file cabinets, desks, paint, partitions, purchased carpet

Negotiated cost with different vendors

Opened office

Retrieved/distributed overnight messages

Directed calls

Tracked personnel and monitored time sheets

Distributed mail

Scheduled conference room use

Stocked supplies and monitored cost overruns

Maintain/purchase office equipment

Greeted and directed visitors

Maintained first aid and disaster supplies

Conducted/documented required meetings

Drills and safety inspections

Conducted multi-site new staff trainings.

Negotiated with hotels in Northern and Southern California on menu and meeting room cost/ availability

Coordinated quarterly meetings

Scheduled outgoing/incoming airline trips

Set-up Executive Committee conference calls

Maintained both computer and hardcopy files

Mailed and Win-faxed meeting minutes and other materials to 32 member organizations and their representatives.

Acted as office liaison to building Management Company. Midway Medical Center 3/92 to 9/92

5901 Olympic Blvd.

Los Angeles, CA


Scheduled patients’ appointments and various meetings Conducted data entry

Office billing and internal and external correspondences Interfaced with the public

Monitored supplies

Processed mail

Collected payments

Baptist Hospital

2121 Napoleon Avenue

New Orleans, LA 70117 7/80 to 6/89

Clerk Typist

Typed purchase orders (100 per day)


Answered telephones

Shipping and receiving

Drove forklift

Northrop Corporation 8/89 to 1/92

El Segundo, CA 90245

Secretary II

Monitored flow of employee reports

Maintained parts records

Responded to public inquiry

Conducted general office responsibilities


Meadows Draughon Business College, New Orleans, Louisiana Century Business College, Los Angeles, California


Vernanell Gibson, Insurance Adjuster/Billing Clerk Supervisor AccentCare

Ontario, CA

W: 909-***-****

Jacqueline Dunn, Clerk

Kaiser Permanente, Internal Medicine

Lynwood, CA

W: 310-***-****

Karen Coats, Clerk

CBS Television

Cell: 323-***-****

Salary Range: $50,000 – $61,000

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