HR Director
Resume:
JaqueLina Dumitras
Atlanta, GA. *****
******************@*****.***
SUMMARY OF LEADERSHIP AND STRATEGIC VISION
I am a Versatile HR Director with cumulative hands-on experience in a wide range of industries, operating over multiple jurisdictions and in multiple states. My strategic style is one who deploys participative management; b l end i ng emp l oyee s t rengt hs and ope ra t i ona l needs in a fast-paced diverse workforce. As well, I am a proactive change agent who spends time in the employee environment encouraging learning and promoting the increased productivity that results in value-added customer service. I have proven expertise in development of policy and procedures, recruiting and hiring practices, personnel development, retention approaches, legal compliances issues, managerial support, labor relations and negotiations, reduction in worker’s compensation expenses, and I am willing to travel and/or relocate.
CORE COMPETENCIES
Process Improvements
Policy development & administration
Investigation, and prevention
programs
Diversity Initiatives
Employee/Labor Relations
Organizational Development
Strategic Planning
Training and Mentoring
Compensation Design / Payroll
Talent Augmentation/BPO
FLSA, EEOC, AAP, OSHA, EHS
regulations, W/C and other federal,
state, and local compliance program
needs
Succession Planning
Benefit Administration
Executive team leadership
Talent Management/Recruiting / (local
and nationwide)
Arbitration
Relationship Building
Organizational Development: Integrate Cross-functional teams to change corporate culture and define common vision of success. Drive change targeted at strategic growth.
Employee relations: Balance the company’s best interests with the employees’ needs to achieve business goals. Implement best management practices to maintain high morale in multinational and multisite businesses.
Management Coaching: Coach management to develop and communicate new strategy for continuous improvement and organizational effectiveness.
Staffing: Identify and define high – quality candidates in a tight job market and reduce cost per hire and turnaround time, Manage succession planning and employee development programs to build for the future and retain talent. Labor Law: Apply local and 10 state employment law to ensure compliance with regulations and minimize company legal liability
EMPLOYMENT HISTORY
All 1 Service Inc. Landscape, Janitorial, Vending. (All 1 Service, All 1 Transport, All 1 Vending) - Winston, Georgia - Building Facilities Management and Service Provider (Commercial Office, Industrial/Warehouse, Manufacturing facilities, Pharmaceutical facilities)
Human Resource Director, Organizational Development, Bilingual…..2005 – 2016
Sr. Regional Operations Manager, Organizational Development, Bilingual…2000 – 2005
Developed strategic planning and facilitated company expansion and growth from 4 employees in one state to 300 employees in 10 states, while implementing policies and procedures for all personnel in-line with the company’s vision and goals.
Implementation of Six Sigma, as a cost reduction project for operational excellence, reducing direct labor by 65% over a 10 state region, while simultaneously streamlining organizational structure, efficiency and throughput, thereby significantly improving profit margin
As part of the project, I Directed Human Resources at all facilities throughout the 10 state regions in order to realign work effort, responsibilities, and cross-functionality, to include work schedules and training.
Managed daily the performance of 15 regional managers, to include: coaching/feedback for performance gaps vs expectations, counseling, career development, training needs and program, best practices, as well as disciplinary actions; to facilitate improvement in work relationships, moral building, increased productivity and employee retention.
Implemented Workplace safety environment, OSHA; Landscape & Janitorial: Implementation of workplace safety policy, training of managers and employees on daily operations and safety reducing accidents over 40%.
Comply with various EHS (Environmental Health & Safety) regulations reducing the risk of employees handling hazardous material, Chemicals and Pesticides, MSDS, health and safety incidents.
Routinely drafted and compiled work orders for employees to follow, to include standardization of cleaning methods and chemical use as a reduction to operational cost.
Manage the company's workers compensation issues: Time respond on workers comp claims reducing long-term disability, making sure the employee has the popper treatment and fast recovery. Jaquelina Dumitras Page 2
Diverse workforce and implementation of processes and activities designed for simplicity and consistency.
Directed labor planning and recruitments for janitorial, vending and landscaping staff, as well as payroll and compensation plans, including hands-on staff training
Developed the onboarding programs for all three divisions new recruits: Conducting recruitment effort for all exempt and nonexempt personnel; includes sourcing, recruiting, interviewing and hiring candidates; conducts new-employee orientations; outplacement counseling and exit interviewing; inclusion of writing and placing advertisements.
Maintained all new hire and employee paperwork, including tax forms, I-9 verification, background verifications
Conducting researches to study the current compensation trends in the market and regulation in each state where All1Service conducted business
Designed, Evaluated, & Modified Benefits for legal/competitive requirements (10 states).
Continually advised executive management on EEOC, Sexual Harassment and Discrimination Matters.
Oversaw Client Acquisitions per New Accounts/Implemented Inventory Management Policies, and became voice of the customer, becoming liaison between customer, employees, and company,
Created Money Program for Vending Machines (inventory, sales, cash flow).
AD D I T I ON A L E X P E R I E N C E
Soft Net / Cisco Systems (Buenos Aires, Argentina, 1999-2000). Systems Support Department Coordinator
Cidi.com / Sun Microsystem’s Tech Division (Buenos Aires, Argentina, 1995-1999).
Chartered Accountant: HR and Bookkeeping / Purchaser-Supplier Department
Ideas & Tecnologias / IBM – Systems Consulting Division (Buenos Aires, Argentina, 1993-1994). Executive Secretary.
EDUCATION & CERTIFICATIONS – and Future Growth Intentions
Lean Six Sigma Black Belt (MNGT 1109) Certificate, anticipated end of September 2016
Georgia Institute of Technology
Lean Six Sigma Green Belt (MNGT 1100) Certificate, June 2016
Georgia Institute of Technology
Principles of Data Analysis and Decision Making, April 2016
Georgia Institute of Technology
SHRM-SCP Certificate, anticipated December 2016
West Georgia Technical College
Human Resource professional development 2013
Fred Pryor Seminars/CareerTrack Atlanta, GA)
Ultimate Employer, The Essentials of HR Law Labor and Employment Law How to Succeed as a One-Person HR Department, The Complete Guide to Human Resources and the Law The Essential Guide to Federal Employment Laws
Chartered Accountant (BA equivalent in USA). 1990
I D R S (Buenos Aires, Argentina)
English TOEFL & Cambridge Certification. 1994
Helderberg College (Cape Town, South Africa)
Portuguese Language 1996
Brazilian Embassy (Buenos Aires, Argentina)
Technology Skills:
Microsoft Office, QuickBooks, SharePoint, MS Project, PeopleSoft,Access, Database and Internet Research. HTML
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