Customer Service Representative
Resume:
EDUCATION
Shorter University, Atlanta, GA
Associate of Science in Business Administration Degree 05/2013
Bachelor of Science in Business Administration Expected graduation 05/2015
WORK EXPERIENCE
Dupree Security, Atlanta, GA 01/2014- present
Security/Customer Service Representative
Greeting employees/customers entering and leaving gates
Checking employment badges entering and leaving sites
Badge checker/ guards
Analyze and resolve customer service issues
Maintains a tidy, sanitized, and sufficiently work area
Logistic Care, Atlanta, GA 09/2010- 12/2011
Receptionist
Scheduled patient appointments via email and by phone
Performed extensive computer work
Organized patient files
Ensured quality assurance by follow-up calls from patients
Fulton County Schools, Atlanta, GA 01/2009- 08/2010
Food Service Associate
Maintained an accurate account of transactions of cash and credit/debit
Prepared all meals for students daily
Kept a sanitized working area
Air Serv, Atlanta, GA 02/2007- 12/2009
Immigration Customer Service Specialist/ Security
Greeted all incoming passengers upon arrival
Kept area sanitized and secure
Assisted in the passage of passengers via U.S. Customs and Border Protection
Assisted passengers with paper work to ensure proper processing and inspection
SKILLS
Proficient with Microsoft Excel, Powerpoint, and Word; type 45 wpm
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