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Sales Customer Service

Clover, SC, 29710
April 18, 2016

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Timothy McLoughlin

*** ******** ***** ******, ** 29710



Highly accomplished, personable, and dedicated professional with over 15 years of diverse, cross-industry sales experience. Proactively contacts prospective customers to cultivate new relationships and develop effective strategies to acquire new business within both established and emerging markets. Consistently follows-up with inbound client inquiries from trade shows, events, or other customer pipelines to identify new sales opportunities. Outstanding communication, interpersonal, and organizational skills; thrives in fast-paced work environments.

Areas of Expertise

Sales Management • Consultative Selling • Customer Service • Client Relationship Management

B2B / B2C Sales • Employee Development / Training • Interpersonal Communication • Team Building

Competitor Intelligence • Trend Analysis • Strategic Marketing • Territory Management • Market Expansion

Lead Generation • Prospecting • New Market Penetration • Business Development • Key Account Management


CMS East, Inc. (dba Grandview Memorial Park), Rock Hill, SC Feb 2010 – Present

Sales Manager

Design and deliver sales presentations to promote cemetery and funeral services to prospective clients.

Provided product/service recommendations based on each clients’ specific requirements and budget to consistently achieve established sales targets while maximizing customer satisfaction.

Achieved 15% increase in YOY sales; recognized with countless awards for performance and sales excellence.

Only the Best Auto Sales, Inc., Port St. Lucie, FL Nov 2003 – Jan 2010

Owner / President

Launched and coordinated all key business operations for an automotive sales business, including sales management, strategic marketing, staff supervision, P&L analysis, customer service, and workforce optimization.

Developed a diverse, loyal customer base by building significant word-of-mouth and referral business.

Gained reputation among the local community for honest, ethical, and trustworthy business practices.

Service Corporation International, Stuart, FL Sep 2000 – May 2004

Sales Manager

Played a key role in hiring, training, coaching, and motivating a high-performing, 11-person sales team.

Ranked as the #6 overall sales leader across the entire Florida territory; selected to join several prestigious clubs and membership groups, including the Goalbreakers Club and Million Dollar Club, based on sales.


High School Diploma

Burnt Hills-Ballston Lake High School

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