Sr. Operations Manager
Resume:
Dr. Matthew Coon
Great Falls, MT **405
260-***-**** **********************@*****.***
SR. OPERATIONS MANAGER
Provided leadership to 1,000 security personnel and managed over $10 billion in government resources. Impeccable and decorated leadership skill at mid-management level. Superior attention to detail in all aspects of Office and Administrative Management. Renowned and greatly respected, managerial, business, and security professional and professor.
13 years experience in leadership and management
Strategic & Operation Planning
Cost-cutting & Budget Maximization
Project Management
Process Management & Improvement
Personnel Management & Development
Installation Security Enhancement & Maintenance
Disaster Preparedness & Response Coordination
Proficient in Microsoft Office
Possess active Secret Security Clearance
Six Sigma certification & implementation
PMP Certification in Progress
EDUCATION
DBA, Applied Management (3.90 GPA), Argosy University, Phoenix, AZ, 2014
MBA, Applied Management (3.61 GPA), Indiana Wesleyan University, Fort Wayne, IN, 2008
Bachelor’s Degree, Criminal Justice Administration (3.67 GPA), Park University, Parkville, MO, 2006
WORK EXPERIENCE
INDIANA WESLEYAN UNIVERSITY 2016 – Present
Adjunct Professor Indiana Wesleyan Devoe School of Business 2016 – Present
Taught 10 undergraduate students in all aspects of Project Management and Quality Management
UNIVERSITY OF GREAT FALLS 2015 - Present
Adjunct Professor UGF School of Business Great Falls, MT 2015 - Present
Taught 42 diverse students in all aspects of personal Financial Health, Organizational Management & Leadership, and 21st Century Managerial Dynamics at the undergraduate and graduate levels
Lauded by Dean of Business Education for expertise relating to reaching and influencing students
nstantly promoted to the Graduate School of Business and a student assignment increase of 400% and semester hour increase of 200%
Hand-picked by Deans of School of Business to conduct 100+ of intensive research, and create a brand new course in the Business School related to contemporary leadership dynamics of 21st Century employees totaling three more semester hours
US AIR FORCE 2010-Present
Sr. Operations Manager 341st SSPTS, 405th ESFS Great Falls, MT, USA & Thumrait, Oman 2013-Present
Led over 80 personnel, trained and equipped over 1,200 security and law enforcement personnel in the protection of over $15 billion in government assets, 4,500 installation populace and 20+ civilian, military, congressional and presidential distinguished visitors.
Promoted ahead of peers to lead operations and 110 logistical personnel, $100+ million annual funds and equipment,for a 1000+ square mile 150-site logistical organization in support of US Air Force law enforcement and nuclear missile security operations.
Project manager for 341 Security Forces Group Force Improvement Program Initiative: Managed 80+ personnel in the ordering, disbursement, and purchasing of over $13,000,000 in supplies and organizational expenditures for 1,200 personnel. Ensured flawless disbursement of incentive pay to 1,000 personnel.
Project manager for 341 Security Forces Group Model Defender Project: Managed 80+ personnel in the ordering, disbursement, and purchasing of over $1,600,000 in equipment for 1,200 personnel.
Operations Manager 99 SFS, 386 ESFS, Las Vegas, NV, USA, Ali Salem, Kuwait 2010-2013
Led over 60 personnel, trained and equipped over 300 security and law enforcement personnel in the protection of over $15 billion in government assets, 4,500 installation populace and 20+ civilian, military, congressional and presidential distinguished visitors.
Project manager for Department of the Air Force civilian police program: Oversaw 64 personnel in manning, $140,000 in equipment, 150,000 man-hours, 1,000 training hours, and a total $2,300,000 human resources security effort. The project was implemented 5 months ahead of schedule, $40k under budget, and 10% lower turnover rate.
Devised a supply and logistics transition plan for the restructure of Creech and Nellis Air Force Base Operations; identified flawed equipment process and captured $30K savings
Directed 25,000 vehicle and personnel exterior searches; secured 187 sq km, identified and destroyed 90
unexploded ordinances and mitigated threat to 5,800 installation members
Controlled integrated defense operations on Air Combat Command's busiest, most diverse flight line, and 4th largest in the Air Force with 160 aircraft valued at $10 billion+
Exceptional leader that was handpicked as the security forces representative & team lead on over 50 distinguished visitor visits consisting of senior military, foreign government, and political leaders
RAYTHEON, Fort Wayne, IN 2008 – 2009
Project Management Associate
Provided direct expert customer service to over 150 computer engineering and advanced defense research personnel. Maintained, tracked, coordinated, and edited all program administrative databases. Provided cross-lateral direction, support, and leadership in maintenance of secured database with nearly 100,000 documents, serving over 10 different companies, including suppliers, customers, and other concerned parties.
Created new and improved database for document storage, handling, and processing that saved approximately $50K in man hours, from a $1 million annual budget increased efficiency, and prevention of re-work by 30%
US NAVY, Memphis, TN, Oak Harbor, WA, Millington, TN, Indianapolis, IN 2002 – 2008
Administrative Operations Manager / Customer Service Manager
Led and motivated ten total senior administrative personnel in processing thousands of pieces of correspondence. Updated company messages and objectives to nearly 20 personnel.
Flawlessly handled and improved efficiency 50% of over 1,000 administrative documents
Processed documentation on over 200 executive members coming in or leaving organization without error
Executed organization’s physical fitness program to 500 members ensuring company health and wellness with a subsequent 35% reduction in medical absenteeism and 25% improvement in company fitness performance scores
Instituted command administrative database improving evaluation execution process by 50%
Oversaw coordination, performance, and increased efficiency of all official company travel contracts, which led to total savings of over $10K
Flawlessly handled and improved efficiency 25% of over 10,000 administrative documents
Participated in Navy’s Auxiliary Security Force Brigade (Reserve Police Department) ensuring security for 5K base populace, protecting $1 billion in government resources during critical manning shortfalls
Earned great respect for superior customer service skills improving company morale and productivity 15%
Hand-picked to aid, guide, and direct all activities and functions of the Chief Executive Officer
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