Administrative Assistant Customer Service

Grace Martinez- Matos

Valle Arriba Heights DB-** Calle 207, Carolina PR 00983

Cell: 787-***-**** - *****.************@*****.***

Professional Summary

Energetic Administrative Assistant with 9 years experience in high-level executive support roles. Organized and

professional. Dedicated and focused; excels at prioritizing, completing multiple tasks simultaneously and following

through to achieve project goals. Seeking a role of increased responsibility and authority.

Education and Training

MBA: Human Resource Management, 2016

University of Phoenix (in progress)

Bachelor of Science: BSB / Management, 2013

University of Phoenix

Business Administration and Management

Skill Highlights

Microsoft Office proficiency Professional and mature

Excel spreadsheets Strong interpersonal skills

Travel administration Human Resources Management (HRM)

Translation Meeting planning

Workbrain & Kronos systems Schedule management

Languages

Fluently speak, read and write English and Spanish

Professional Experience

Administrative Assistant

September 2006 to Current

CVS Health San Juan, PR

Coordinate meetings with internal & external executives.

Planned meetings and prepared conference rooms.

Managed the “Pharmaceutical &Therapeutics Committee” meetings and logistics.

Provided support for Director and SAE team in managing operation work flow.

Planned travel arrangements for executives and staff.

Drafted meeting agendas and supplied advance materials for meetings and team conferences.

Managed expense reporting

Purchasing: office supplies, educational & promotional material.

Handle document translation

Properly routed agreements, contracts and invoices through the signature process.

Managed daily office operations and maintenance of equipment.

Observed strict confidentiality and safeguarded all patient and employee-related information.

Created and maintained computer- and paper-based filing and organization systems for records, reports and

documents.

Technical Skills

Software: Ariba, Concur, Egencia

Calendar Management

Microsoft Office: Word, excel, PowerPoint, Outlook

Proficient in using the Internet, email and search engines

Contact this candidate