John A. Quartarone C: 203-***-****
H: 201-***-****
*** *** ** *-****: acueio@r.postjobfree.com
Mahwah, NJ 07430
Quality Assurance/Operations Professional
OBJECTIVE
Senior role managing a Business Unit or Department within a large or medium sized company preferably in a Quality or Operations or Management position where a consistent history of achievement, leadership and success through personal enthusiasm and participation will positively impact market position and financial performance.
SUMMARY OF KEY EXECUTIVE SKILLS
Quality Assurance Management Exemplary Leadership Skills International Experience
Operations & Sourcing Team Development & Building Six-Sigma Implementation
Product Development & Launch Exceptional Public Speaking Skills 21 CFR 820 Expertise
Certified Lead Auditor, ISO 13485 Certified Tap Root, Root Cause Investigator
Contract ISO Audits Performed
PROFESSIONAL EXPERIENCE
Alfa Wassermann, West Caldwell, NJ, Quality Assurance 2008- Present
Manager, Quality Engineering & Documentation
Medical devices manufacturing, FDA Compliant
Responsible for all Supplier Quality Management and Quality Engineering. Lead Auditor qualified to ISO Standard 13485.
Developed a new supplier management program leading to increased quality and delivery performance.
Reduced incoming rejection rate by 87%
Created automated Document Control Systems using PC based programs
Created new Training Programs which include Negotiations Training, Quality Training, and Auditor Training
Lead the company QA Department through a successful FDA Inspection in April 2014
PITNEY BOWES, INC., Stamford, CT. 2002-2006
Director, Supply Chain Quality Assurance
Responsible for all Quality functions for Pitney Bowes Manufacturing Operations from Supplier QA through production QA audit. Achieved results measured in Parts per Million defects per unit. Developed supplier rating system for all products utilizing the SAP operations database. Took company through an unprecedented outsourcing of all manufacturing operations in 33% less time than planned with savings recorded over $5.4 million dollars. Accepted lucrative early retirement offer.
JURAN INSTITUTE, INC., Wilton, CT 2000-2002
Executive Management
Reported to the CEO. Led Northeast sales organization, managed product development, perform scheduling, formulate global strategies for a world renowned quality assurance and process improvement consulting firm founded by Dr. Joseph Juran with yearly revenues in excess of $10MM. Responsibilities included scheduling assignments for 48 consultants in five countries.
TYROLIT NORTH AMERICA, Westborough, MA 1999-2000
General Manager
Senior executive of a $45MM abrasives manufacturing and sales company owned by the Swarozski Company in Austria. Reported to the Chief Executive Officer of Tyrolit Group. Total P&L responsibility. Responsible for all manufacturing, sales and operations of the North American subsidiary. Major turnaround effort in all functional areas, including negotiating the initial union contract with the UAW. The company relocated its facilities to Innsbruck, Austria in 2000.
M-POWER CORP, Stamford, CT 1996-1999
Executive
Formed a start-up company, with three partners, that developed a screen phone with Internet capability for
E-commerce applications. Successfully participated in raising $3.3 million to capitalize the new company. Total P&L responsibility. Managed sales, product development, operations and engineering. Worked closely with telcos worldwide. Sold major contract for development with GTE. Sold company.
TRAULSEN & COMPANY, INC., College Point, NY 1991-1995
Vice President, Sales Administration, Procurement and Quality Assurance
Reported to the President. Direct the activities of Purchasing, Order Processing, Customer Service,
Quotations, National Service, Parts Sales Department, and Quality Assurance. Orchestrate the efforts of all
Customer interface for a $45 million company to achieve customer focused improvement leading to improved profitability. Multi-plant operation with $3 million in exports sales. Left company after it was relocated to Texas.
Managed Global Sourcing activity for HVAC components.
• Developed Technical Service Manuals and established Authorized Service Agencies
• Streamlined order processing time from 14 days to 2 days
CITICORP, ENHANCED TELEPHONE SERVICES, INC., Stamford, CT 1990-1991
Vice President, Manufacturing, Procurement & Quality Assurance
Subsidiary company of Citicorp formed to develop new screen phone for home banking application.
• Developed Investment Plan to establish manufacturer (Philips, Inc. Vienna, Austria) ($2.1MM)
• Developed Manufacturing Alliances strategy for future Enhanced Telephones
• Developed product launch plan
Left company after it was sold to Phillips Corp.
PITNEY BOWES, INC., Stamford, CT 1980-1990
Director, Materials Quality Assurance
Managed a staff of 4 managers and 40 employees with a budget of $2.6MM including Supplier Quality Assurance Engineering, Failure Analysis Laboratory, Receiving Inspection and QA Data Systems.
Manager, Purchasing Operations
Managed a staff of 7 Senior Buyers and 4 Purchasing Assistants responsible for $62MM in production components and materials.
POLAROID CORPORATION, Norwood, MA 1978-1980
Production Supervisor
Supervised all activities of subassembly operations with a staff of two foremen and 72 assemblers and technicians.
EDUCATION US Military Academy, West Point, New York
Bachelor of Science – Applied Science
Post Graduate Work, Business Administration, Univ. of CT
CERTIFICATIONS
Certified Lead Auditor, ISO 13485 & 9001
MILITARY U. S. Army
Captain, Company Commander, 82nd Airborne Division responsible for 5 officers and 161 enlisted men.
• Awarded Army Commendation Medal in 1978
Civic Associations
Board Member, Chapel Greens Association, Board Member since 2012