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Customer Service Manager

Los Angeles, CA
April 18, 2016

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Maudie Stoll

*** *********** ***

Vallejo, CA ***90


Email Address:

Primary Job Category: Manufacturing/Operations


To obtain a position within the petro-chemical industry, which will allow me to utilize my knowledge, training, past work experiences and skills to become part of a team that is focused on Safe and Productive work execution. To continue to grow, learn and develop additional skills to become a key contributor with a company that is focused on safety excellence. PROFESSIONAL ASSOCIATIONS

Loyal employee focused on Safety

An energetic, self-motivated individual with the ability to prioritize, and adapt to ever changing deadlines.

Customer service driven, creative, resourceful, dedicated and disciplined. Committed team player with proven ability to meet and exceed set goals and

Schedules while continually maintaining a strong work ethic with positive attitude.

Highly organized, detail oriented, multi-tasker.

Unique ability to learn quickly and retain knowledge. EXPERIENCE

Pulse Systems

Concord Ca. 94520

2015- Present

Employed as a laser operator for an ISO company that specializes in medical device manufacturing, machining and quality control. Assist in training of laser technicians and other designated staff. Participate in the creation and improvement of manufacturing process for new products, product changes and enhancements, related to tooling and fixturing. Assist in the development of ISO compliant systems in coordination with engineering and management. Ensure the attainment of product performance and quality requirements. Valero Energy Corp.

Benicia Ca. 94510


Employed as an operator for a petroleum refining company. The units I am qualified to operate are as follows; Virgin Light Ends, Naptha Hydrofiner, Jet Hydrofiner, Fuel Gas System, MEA System, Cat Feed Hydrofiner, Sulfur Gas Recovery, Hydrogenation, Flexorb, Stripped Sour Water System, Flue Gas Scrubber.

I have hands on experience with compressors, furnaces, exchangers, towers, piping and various piping components and pumps. I am required to do daily sampling of different streams to ensure quality. I am tasked with making daily operational adjustments on equipment to include management of levels, temperatures and pressures. I have been involved in maintenance, new construction, and startup and shut down of hydrofining and other units in a petrochemical environment. I am a certified member of operations fire department and have been trained in the use of respirators, breathing air equipment and the Incident Command emergency response system.

UST Services - Quality Assurance Manager

Concord, CA.

September 2004 - 2007

Assist project manager of contracting agency to accurately acquire necessary data in order to ensure compliance of necessary procedures of environmental protection agency projects. I also have certification and experience in equipment operations as well as various pipe fitting Quality Dexta Incorporated - Assisted Production Manager.

Napa, CA

Purchasing Department

August 2003 2004

Main duties include planning deliveries and procurement of production supplies in a time and cost effective manner.

Rose Import Motors - Office Administration

Vallejo, CA

June 1999 -July 2003

Placed weekly ads, Assisted in the coordination of wholesale processes, Main priority consisted of all Retail sales, Drafting contracts, Closer/Signer, Department of motor vehicle processes, Retrieving funds, Delivery of contracts.

Eden Medical Center - Physical Therapist Assistant Castro Valley, CA

May 1998 - May 2000

Two year assignment where I learned techniques in communication with the surgical patient, pre and post-operative routines and forms, transport of surgical patient, positioning, Ambulation of Patients, thermoregulatory devices, vital signs, basic life support, first aid, legal and ethical responsibilities, wound closure, drainage systems, Sterile asepsis techniques. EDUCATION

Trinity College - Vacaville, CA Surgical Technical

College Of Southern Idaho - Twin Falls, Idaho

Merritt College - Oakland, CA

Oakland fire Department, San Francisco Fire Department, Valero Fire Department

Contra Costa College- Process Technology

Office Skills

Office Apps: MS Word, Excel, PowerPoint, Access, Visio, SAP, TDC, Experion, Oracle References

Available upon request

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