Customer Service Accounting
Resume:
MINH TUAN DUONG
acuean@r.postjobfree.com
Dear Sir or Madam
Having completed a Bachelor of Business (major Accounting) at Swinburne University in late 2014, I bring four years stable employment history within the retail sector. During my university studies, I demonstrated the ability and energy in maintaining part time employment, which taught me the benefits of effective time management and a strong work ethic.
I have been employed with 7-Eleven (Moonee Ponds) since 2011. In this time I have developed strong team work skills, a strong sense of customer service and the ability to cope with competing demands, both from the public and from my management.
My previous work experience, combined with four years of study has prepared me well for my accounting career, and I will bring the following skills and attributes to your team
Strong foundation in practical accounting applications and theoretical principles
Xero – intermediate level in preparation of individual tax, bookkeeping, GST/BAS lodgements
Developing understanding of real estate marketing, including property investment loans and financial planning
Statutory account preparation and tax compliance
Data entry for payroll preparation and accounts payable and receivable
Initiative, self-motivation and strong teamwork skills
Communication, time management, presentation skills
Attention to detail, ability to meet deadlines
You will find me to be a positive, motivated and hard-working person who is keen to learn and contribute. Given the opportunity, I would apply myself with enthusiasm to all tasks, ensuring that I get the job done accurately and efficiently.
I have attached my resume and look forward to being able to discuss the position with you.
Kind regards
Minh Tuan Duong
MINH TUAN DUONG
39 Station St Coburg VIC 3058
acuean@r.postjobfree.com
QUALIFICATIONS
2015 Certificate IV in Business Navitas Professional Melbourne CBD
2014 Bachelor of Business (Accounting) Swinburne University of Technology
2013 Advanced Diploma of Accounting Swinburne University of Technology
2011 Diploma of Accounting Swinburne University of Technology
EDUCATION
2008 Year 11 Oxley College Chirnside Park VIC
2009 Year 12 VCE Oxley College VIC
TRAINEE ACCOUNTANT EXPERIENCE
December 2015 – Current
Account Assistant
Health Skill Australia CBD VIC
Processing creditor invoices and other ad-hoc invoices
Processing receipt and EFTPOS transactions
Reconciliation of creditor statement and bank statement
Administration
June 2015 – October 2015
Accountant Trainee
Fountain Gate Financial Group Pty Ltd Narre Warren VIC
Completion of 4 training modules
1.Introduction to FGF Group/Tax Preparation, Preparing Individual Tax Return on XERO
2.XERO Bookkeeping and Lodge GST/BAS Statements)
3.Investment Property Training
4.Loans
Feb 2015 – present
Volunteer Financial advisor
We are Australia - International Student Advocacy Services Coburg
Invoicing
Budgeting
Maintenance and updates of contributor profile
Complying with relevant legislation and regulations (Australian Taxation Office)
KEY SKILLS SUMMARY
Technical Skills
Xero
MYOB
Microsoft Excel, Word, PowerPoint
Interpersonal Skills
Excellent written and verbal communication skills acquired via academic education and employment
Strong ability to work in a team and under pressure developed via group projects
Exceptional level of customer service
Effective at organizing and managing time
Positive, motivated and hard working person
Strong work ethic
Integrity and interpersonal skills developed via part time employment
CAREER OBJECTIVE
Seeking a graduate or junior accounting role to capitalise on my academic achievements gained over four years of study throughout my Bachelor of Business. Given the opportunity to build on my current employment experience, I am keen to develop further and contribute positively towards the company's future growth.
Degree Related Projects
Financial Planning Project
Described the various personal investment alternatives currently available in the Australian market.
Explained each of the personal investment alternatives and discussed the respective advantages and disadvantages of each.
Discusses how an investor may alter their risk profile with the use of different investment alternatives.
Discussed the impact on personal investment strategies of issues such as taxation, economic conditions and information resources currently available.
Explained the issues that need to be considered with regard to retirement and estate planning.
Sustainable Organization Change Project
Appreciated the professional and ethical attitudes underpinning sustainable business practice.
Analysed the challenges facing local and global organizations in the contemporary business environment and offered solutions to address these.
Worked both independently and collaboratively to analyse an organizational situation from the perspective of different stakeholders.
Drew on the literature to develop a number of effective interventions, and analysed the risks, success and/or failures associated with implementing change at an organizational and people level.
Gained knowledge of the dynamics of the change process.
Evaluated and monitored change implementation strategies.
Enhanced oral and written skills that are critical to managing change.
EMPLOYMENT HISTORY
Nov 2011 – present
Customer Service and Sales Assistant
7-Eleven Convenience Store Moonee Ponds
Replenishing large volumes of stock
Receiving and transferring deliveries
Floor zoning control and communication
Efficient cash handling and POS experience
Provided exceptional level of Customer Service
Creating Visual Merchandising
Maintaining the Store Image
Hobbies / Interests
Reading
Playing Piano
Learning new languages
Languages
English Fluent
Vietnamese Native
REFERENCES
On request
Hendrik Wang – Franchisee –Manager 7-Eleven
Adrian De Luca – Director of We are Australia
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