Brian Miller
Lansing, MI ****1
***- ***-****, acueaf@r.postjobfree.com
Objective
Seeking a long-term career opportunity with a growing concept that will challenge me personally and professionally
Experience
10/2010-11/2015 Taco Bell/Pete Lyders Franchise Group MI and IA District Manager
Annual sales: $8 million
Hired as a Shift Leader, promoted to Assistant Manager, to GM in 2012 and to DM in 2015
Oversaw 7 units in Michigan area
Responsible for new builds and openings of 3 new units in Iowa market
Sent to underperforming units to troubleshoot and improve overall operations
Re-trained and cross trained staff and increased employee morale
Decreased labor and food costs by a 1% variable
Mentored, trained and promoted 7 RGMs and 3 AMs
Tested green on 30 store audits
Ranked in top 20% in company for 2 periods for guest satisfaction scores and in top 15% for the 2 periods following
Ranked 2nd place in company for drive thru times; 75% of sales are drive-thru with average times of 1 min 13 seconds
(Reason for leaving: Seeking an opportunity that will provide me the ability to remain in the Michigan area) 12/2009-8/2010 Glenco-Enterprises Lansing, MI
Telecommunications Specialist
Sent to school in Texas by owners to learn trade
Installed phone systems and security systems
Worked in prisons and jails to repair inmate phones
Repaired and worked on computers and security systems
Removed pay phones and performed customer service duties
(Reason for leaving: All employees were laid off after company was named in lawsuit) 2006-2009 Paramount Coffee Lansing, MI
Crew Leader
Supervised 6 employees at this coffee company
Oversaw Shipping and Receiving Department, completed paperwork for shipping and receiving logs, interacted with customers, and loaded product onto loading docks
(Reason for leaving: Recruited by the owner of Glenco Enterprises) Additional Experience:
2003-2006 Patrick’s Salon & Spa Lansing, MI
Maintenance Manager
Education:
Fowlerville High School Fowlerville, MI Diploma 2004