Dru’Anne Singletary

***** ***** ***** *****

Jacksonville, FL 32225

acue4t@r.postjobfree.com – 229-***-****

Career Goals: To combine my strong leadership skills and my passion for patient care and customer service into a leadership position with a reputable organization where I can grow both personally and professionally.

Strengths: Effective Communicator Positive Problem-Solver

Creative Critical Thinker Detail-Oriented Event Manager

Enthusiastic Team Player Results-Driven Manager

EXPERIENCE:

2009 – Present Shands UF HealthCare – Liver Transplant Case Manager – Gainesville, FL

Manage a 180-patient caseload on a weekly basis.

Coordinate and schedule three-day evaluations for liver transplant candidates.

Coordinate clinic appointments, testing and outside referrals for patients.

Triage patient calls for routing to proper physicians / surgeons/ coordinators.

2007 – 2009 Shands Starke – Specialty Clinic Manager – Starke, FL

Managed five clinical offices and developed strong relationships with all physicians.

Facilitated positive relationships with more than 90 patients on a daily basis.

Contributed to the facilities’ point of sale for services rendered.

Helped ensure the clinics delivered unsurpassed care and patient service.

1994 – 1996 Risser Petroleum – Accounting – Lake City, FL

Prepared financial reports for year-end tax reports.

Worked with store managers to implement inventory control practices.

A/R & A/P and Payroll for petroleum company and six convenience stores.

1990 – 1994 State Board of Accountancy – Gainesville FL

Processed monthly CPA licenses upon approval of Board members.

Planned, orchestrated and attended monthly Board meetings at various locations in Florida and arranged travel plans for all Board members.

Prepared all Board meeting minutes and reported directly to Board members.

1987 – 1990 Merchant & Southern Bank – Gainesville, FL

Developed and maintained a positive rapport with customers daily.

Processed commercial and personal loans.

Maintained the security box rentals for all bank customers.

Special Experiences:

High school baseball boosters club president

High school yearbook committee/baseball coverage/photographer

Volunteer work with community holiday events

Youth camp counselor

References will be furnished upon request.

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