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Customer Service Sales

Calexico, CA
April 16, 2016

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760-***-**** < <1765 Stergios Rd Suite 101 Calexico, CA 92231


Summary: Bilingual and motivated Expertise include: international trade and logistics professional

with more than 7 years of experience in

import and export compliance, supply chain

security and customer service.

§ Import and export compliance

§ Tariff classification (HTSUS/schedule B)

§ ECCN and export licenses

§ ERP (SAP, Oracle)

§ Project management

§ SOP / Policies & procedures


National Oilwell Varco (NOV) < Calexico, CA 2015 - 2016 Compliance coordinator

Coordinated compliance for import and export operations between Mexicali plant and CADC

(California Distribution Center-Calexico); Oversaw tariff and ECCN classification; Coordinated export of all MRO products to Mexico plant; Coordinated logistics for overseas deliveries and special projects (Canada, Holland, UK and UAE); Maintained operations metrics and reporting tools for compliance department.

Suarez Brokerage Co. Inc. < Calexico, CA 2008 - 2013 Import specialist

Completed all necessary documents and paperwork for imports and exports; entries, in bonds and AES EEI (shippers); Oversaw tariff classification for import (HTS) and export (Schedule B); Prepared weekly statement for customs; Prepared POA (post entry-amendments) when necessary; Acted as liaison between customs, carriers and customers; Prepared invoices for all customers at the end of every week; Helped to implement C-TPAT for Calexico office; Defined and maintained metrics for results measurement for all Calexico office. Calexico Forwarding of California < Calexico, CA 2007 - 2008 Export specialist

Completed all necessary documents and paperwork for exports; Oversaw export products to customers in Mexico; Analyzed tariff classification for import (HTS) and export (Schedule B); Coordinated with Mexican carriers for deliveries in Mexico; Maintained operations metrics for southbound operations department.

GAP Inc < El Centro, CA 2007 - 2010

Sales / Customer service

Provided care to all customers, Replenished stock around the store; Helped to maintain clean and in good shape sales area; Helped in general labor. EDUCATION & PROFESSIONAL DEVELOPMENT

MBA, Universidad del Valle de Mexico, Mexicali, Mexico BS International Business, Universidad Autonoma de Baja California, Mexicali, Mexico Additional training through Suarez Brokerage Co. Inc: CBP C-TPAT, Buffalo NY (2011)

C-TPAT, Boston MA (2012)

Additional training:

NEEC, Tijuana Mexico (2013)

Computer skills: MS Word, Excel, Power Point, AS400, SAP, Oracle, ABI Suite, QuickBooks

Languages: English, Spanish, Portuguese

Memberships: California Gateway Toastmasters (Toastmasters Int’l) Calexico, CA

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