CAROLANN FORDE-KIRBY

P.O BOX **** Pocono Summit PA 18346-2276

Tel# 570-***-****; Cellular #917-***-****; (acudxj@r.postjobfree.com) SUMMARY OF QUALIFICATIONS: Management skills, motivates team by recognizing high standards of performance, give feedbacks to encourage people to be open and foster sense of trust, designs innovation work flow, prioritizes strategies resulting in improvement and efficiency; A strong team leader who is able to multitask and make decisions flexible to change ; Exceptional interpersonal and communication skills; Administrative and secretarial skills. EXPERIENCE: Residential Manager: 07/06–Present

FEDERATION OF MULTICULTURAL PROGRAMS INC.

Manages and conducts the entire facility operations, not limited to supervising, Assistant Manager and facility’s Supervisor.

Assistant Manager

FEDERATION OF MULTICULTURAL PROGRAMS INC.,

Brooklyn, NY 05/04 – 06/06

Managed facility staff (Direct Care), monitor absence and punctuality records. Prepare daily/week work schedules and review time sheets for approval. Maintain the petty cash flow. Prepare Incident Reports, schedule and conduct all in house meetings. Screen new entrances. Attend semi/annual Corporate meetings for clients. Administrative Assistant/ Human Resources Associate: WALISON CORPORATION, Bronx, New York 11/22/03-04/30/04 Screened, Interviewed and prepared documents for hire. Recorded employees hours using the Quick Book System. Prepared a weekly employee report. Responsible for Accounts Payables and other clerical duties within the Corporation. Administrative Assistant

ABM ENGINEERING SERVICES, Newark International Airport, New Jersey 07/2000–10/2002

Provided administrative support to manager and general staff. Improved department’s payroll procedure by regularly monitoring time and attendance record. Responsible for collection: contacted, followed up and advised of delinquent payments. Maintained records of individual accounts. Prepared delinquent individual payments. Prepared monthly report for Accounts Receivable. Performed Human Resources duties; reorganized filing system to facilitate easy document retrieval. Dispatched Engineers and Mechanics to outside locations. Data Entry Clerk

AMERICAN STOCK TRANSFER, Brooklyn, NY 03/2000-06/2000 Entered data about Shareholder’s Certificates and mail coding into database. Surrendered Stock Certificates. Performed all other duties relevant to Shareholder’s Certificates

Administrative Assistant

PIERPONT MORGAN LIBRARY, New York, NY 06/1997-03/2000 Coordinated activities performed by the Maintenance Supervisor and the Chief Security Officer. Maintained manual and electronic records which minimized time search for documents. Prepared letters, memorandums and general correspondence Monitored and maintained an efficient telephone system. Coordinated purchase of stationery and new equipment for the office Admissions Clerk. (Front Desk Part-Time)

Greeted and collected donations; directed patrons to exhibitions; maintained daily cash flow; distributed exhibition brochure.

Assistant Manager/Administrative Assistant

HAMILTION TECHNOLOGY, Brooklyn, NY 09/1994-05/1997 Provided administrative support and assisted in management systems. Prepared weekly payroll and quarterly business taxes. Responsible for inventory, book-keeping, advertising and collections. Established and maintained an excellent work relation with customers and employees. Human Resources Officer

GUYANA NATIONAL ENGINEERING CORPORATION,

Georgetown, Guyana 11/02/82-07/31/94

Screened and interviewed candidates for possible employment. Scheduled, conducted and lectured at Induction Seminars for new trainees/apprentices. Prepared monthly manpower reports, coordinated monthly staff meetings. EDUCATION:

Certificate Programs in Microsoft Office (Word, Excel, PowerPoint) Board of Education of NYC, Brooklyn, NY

Associate Degree in Sociology and Personnel Management Certificate Programs: Principles of Management;

Industrial Relations;

Language and Communications.

University of Guyana, Georgetown, Guyana

Strategies for Crisis Intervention and Prevention AMAP, CPR/First Aid Certificates Early Childhood Education & Training Program- State University Of NY

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