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Customer Service Medical Assistant

Dallas, TX
April 16, 2016

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Karen Seigel

*** *. ******* 918-***-****

Broken Arrow, OK 74011


Administrative Medical Assistant


**/**** ****** ****** ******* AMA Diploma

Honor Roll

Administrative Medical Assistant

Medical Skills

Comprehension of insurance claims processing with ICD-9, CPT, and HCPCS indexes

Virtual appointment scheduling and billing patients with Medisoft

Accomplished a working knowledge of medical terminology and abbreviations

Gained a working knowledge of anatomy: musculoskeletal, nervous, cardiovascular

Attained skills in pharmacological classifications, dosages, uses, and side effects

Transliterated medical transcription

Acquire records from labs and other doctors’ offices

Produced and retained patient files

Organized medical forms

Implemented HIPAA regulations in a medical office environment

Accept patient payments

Office Skills

Ability to operate basic office equipment such as, computers, copiers, calculators, printers

Attended phone calls, concluded the nature of calls and assisted callers to the proper department

Type 30 words a minute

Data entry 7800 keystrokes per minute

Creating and maintaining office documents: office documents such as, invoices, reports, data sheets

Excellent interpersonal, communication and customer service skills

Superb time management skills

Supervise the work of employees and assign jobs to them

Employment History

10/12-present PPL Caregiver

04/09-02/10 Million Dollar Elm Casino Main Bank Cashier

05/08-01/09 Creek Nation Casino Cashier Supervisor

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