Management Microsoft Office

Akshatha Jasmine Mendonca

Mobile: +971********* ****************@*******.***

OBJECTIVE

It has always been my ambition to pursue a career in a professional organization, where I am confronted with challenging tasks in a highly competitive and challenging environment. Having been brought up on tradition of honestly, loyalty and hard work, I have strong willingness to show my capabilities in a professional environment and confident to perform my duties with the most devotion and commitment.

BUSINESS SKILLS

Effective communicator that can deliver written and verbal messages in a clear, concise manner, achieving desired objectives.

Good organizational skills and problem resolution skills.

Strong technical skills, incorporating full Microsoft suite. Knowledge of financial and reporting systems an advantage (SAP, Oracle, Collections Tool)

Analytical minded with strong financial acumen.

High attention to detail, taking accountability for own actions and decisions.

Communication, presentation and innovation skills.

Competent with a good sense of discretion and professionalism.

Team player, quick learner, active, creative and problem solver.

Enthusiastic, hard and smart worker.

Dedicated and productive ambitious.

Reliable, flexible and loyal.

Initiative and sociable.

PROFESSIONAL EXPERIENCE

EMC Corporation December 2009 August 2015

Accounts Receivable Accountant

Promoted to key position to provide effective and comprehensive support to the Management, Financial Accounting, and Dispute Management along with Shared Service support which includes working with people at all levels and to manage and guide the group of 4 subordinates.

Process Experts:

 Billing expert for US, Canada, EMEA and APJ Region for Products, Professional Services, Leasing, Maintenance, Renewals & FSTM

 Managing a portfolio with the highest AR, building a good rapport with the customer and the business in collecting the forecasted amount within the stipulated time

 Resolution of disputed items within all aging buckets and also exposure to Third party collections

 Monitors and evaluates account receivables and identifies negative cash flow trends; works with sales and credit team in resolving payment issues and invoicing problems, drives the process of collecting from financially distressed customers.

 Define and execute collection strategy and follows up on, collect and allocate payments

 Audits delinquent/Past due accounts considered to be uncollectible; ensures maximum efforts have been taken before deciding on movement to an outside agency.

 Reconciliation month end closures, bank & GL reconciliation

 As the primary interface with the business, directs and leads daily/weekly credit/cash calls to drive continuous improvement

Contribution as Accounts Receivable Accountant:

 Process involved Billing for various project types, Cash forecasting, Reconciliation, Revenue Recognition, etc.

 Retrieving and processing the Bank statements with the help of tools like Citrix, Citi-Direct, Bank Websites, Banking Applications, etc.

 Cash Application process that involves allocation of different payment modes made by Customers to the invoices open in Customer account

 Coordinating between various internal departments within EMC for follow up cases.

 Monitoring customer account details for non-payments, delayed payments and other irregularities

 Resolving collections by examining customer payment plans, payment history, credit line

 Researching and resolve payment discrepancies

 Worked on high balance accounts to reduce the delinquency in the portfolio.

 Process documentation and process maps for training fresher s.

 Involved in transition process for India commercial invoicing and trained the new team member on the process.

 Managing Billing & Cash application process for Ireland, India and Israel Countries.

 Manage Revenue Management Cycle (client account setup, account maintenance, monthly accrual, client invoicing, account receivable, etc.) of the company. Able to assume responsibilities for all activities and tasks within the group.

 Establish excellent relationships with client on boarding team, Client Service Officer s team, Relationship Manager s team with whom the team will need to interact on a regular basis.

 Handle all the internal & external queries.

Roles & Responsibilities:

 Productivity, Quality & Accuracy: To ensure target is achieved on a weekly & monthly basis. Team accuracy should be as per the set metric & comply with the audit requirements

 Reporting: To ensure the reports are sent to the management on time

 Month End Books Close: Month end bank Reconciliation, GL Reconciliation, Clearing accounts Reconciliation.

 Reconciliation: Daily bank reconciliation, GL Reconciliation, Netting accounts

ACADEMIC CREDENTIALS

 Company Secretary (from Institute of Company secretaries of India) Completed CS Executive Programme and Certified with the Executive Programme conducted by the Institute of Company Secretaries of India

 B. Com from SDM College Affiliated to Mangalore university 2004 2007 Percentage 75%

IT SKILLS

Microsoft Office : MS Excel, Word, PowerPoint 2007/2010/2013.

Operating Systems : Windows 8, Windows 7, Windows Vista, Windows XP

Database : VB Macro, SAP, SFDC, Mainframe, Oracle11!

PERSONAL PROFILE

Date of Birth : 27th November 1985

Languages Known : English, Hindi, Kannada, Tulu, and Konkani

Visit visa : Visit Visa valid up to May 5, 2016

The above details are true to the best of my knowledge.

Akshatha Mendonca

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