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Customer Service Administrative Assistant

Location:
Los Angeles, CA
Posted:
April 15, 2016

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Resume:

Joseph Billups

Bachelor of Business Administration in Marketing

Severn, MD 21144

acudjl@r.postjobfree.com - 410-***-****

Willing to relocate to: Houston, TX - Dallas-Fort Worth, TX - Atlanta, GA WORK EXPERIENCE

Budget Assistant

US Army Corp of Engineers - Washington, DC - June 2015 to Present

- Internship

• Perform accounting and clerical functions to support Certified Accountants

• Compose and type correspondence from written and oral instructions.

• Research, track, and resolve accounting problems.

• Use of Electronic Capitol Planning and Investment Control (ECPIC) database to calculate and formulating a variety of routine financial reports and implementing fiscal year-end closing procedures for specific funds.

• Record business transactions and key daily worksheets to the general ledger system.

• Analyzing audit reviews and recommending ideas on final reports for improvement strategies. Customer Service

Fort Meade Commissary - Fort Meade, MD - December 2008 to May 2015

• Provide courteous helpful service arranging heavy items in sacks to over 100 customers daily, while maintaining a positive shopping experience for the customers.

• Replenish and maintain fully stocked shelves of merchandise, maintain excellent customer service by effectively communicating with the associates and customers. Second Lieutenant (2LT)

Howard University Reserve Officer Training Corp - Washington, DC - September 2010 to March 2015 responsible for supervising staff coordination and ensuring prompt staff actions. Responsible for establishing, managing and enforcing the staff planning timeline, monitors disciplinary actions, personnel actions, security actions and supervise risk management for over 60 cadets.

• Responsible for accountability of 60 cadets. Prepares blocks of instruction to disseminate amongst the Team Leaders.

• Additional Activities: Student Counsel, Ranger Challenge, Drill Team and Color Guard Non Commission Officer Academy - Administrative Assistant Fort Meade Commissary - Fort Meade, MD - June 2009 to September 2011

• Perform clerical duties filing, retrieving documents, organizing filing system and greet customers.

• Answered telephones and transfer to appropriate staff member. Type edits and proofread documents.

• Open sort and distribute incoming correspondence, including fax and email. EDUCATION

Bachelor of Business Administration in Marketing

Howard University School of Business - Washington, DC 2015

SKILLS

Administrative Assistant (1 year), Budgeting (Less than 1 year) ADDITIONAL INFORMATION

Computer Skills: MS Word, Excel, PowerPoint, Access



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