Customer Service Management

Loren Nelson

Mobile: 701-***-**** Home: 218-***-**** E-Mail: acudht@r.postjobfree.com

Linked In: www.linkedin.com/in/lorennelson444

Senior Buyer/Master Scheduler

Detail oriented, Certified Professional in Supply Chain Management with diverse background procuring multiple commodities in manufacturing, agriculture and mining industries. Possessing a solid understanding of business and with excellent verbal and written communication and relationship skills, able to successfully design, schedule and execute procurement plans working closely with internal departmental staffs as well as outside vendors and suppliers in high-pressure environments. An individual and team contributor with an excellent work ethic, able to deliver cost savings solutions. A self-starter, always eager to learn and take on new challenges and an effective teacher and mentor to others.

Vendor Relations

Planning/Scheduling

Leadership

Negotiations

Supply Chain

Team Management

Reporting

Inventory Management

MRP Systems

WORK EXPERIENCE

BARKO HYDRAULICS Superior, WI February, 2015 to March, 2016

A division of Pettibone, LLC, Barko manufactures and markets a broad line of equipment for the forestry, scrap, construction and industrial industries worldwide

Senior Buyer/Planner

Newly created position, hired to assist in the development and Team Lead for staff of 5 Buyer/Planners

Drove Tier 3 to Tier 4 conversion of production models meeting EPA requirements which included processing all prototype requisitions to purchase orders

Led Team in MRP cleanup, maintaining accurate data essential for production and service areas

Gathered and presented data to the buying team for key performance metrics which included vendor acknowledgements, on-time delivery and MRP exceptions

Performed all sourcing and purchasing duties for sister company Tiffin Parts, an aftermarket parts distribution center for forestry equipment

CLIFFS NATURAL RESOURCES – Duluth, MN October, 2011 to February, 2015

Publicly-traded business firm specializing in the mining and beneficiation of iron ore

Buyer – Centralized Procurement

Responsible for maintenance parts requirements and off site repairs for the fleet of haul trucks, drills, shovels and construction equipment for North American properties of Cliffs Natural Resources

Maintained 95,000 part numbers for mobile mining equipment at multiple locations

Managed quote process, evaluating and selecting suppliers providing best Total Cost of Ownership (TCO) resulting in almost $1M cost savings

Created purchase orders after review of recommended orders and handled expediting as necessary

Observed market trends and conditions and made recommendations relative to product/component pricing and availability

Conducted remote on-site visits to suppliers becoming educated on their products, processes and quality capabilities

BUHLER INDUSTRIES, INC. – Fargo, ND May, 2010 to October, 2011

Leading builder and distributor of quality farm implements for agriculture applications, including grain handling, tillage, application and landscaping equipment across the U.S. and Canada

Production Buyer

Procured components for 4 product lines at 2 manufacturing sites

Created purchase orders per MRP requirements, Maintenance, Repair and Operations (MRO) needs, product line changes and engineering change notices

Reviewed supplier base and researched new suppliers to secure improved pricing, delivery, quality and service

Requested and evaluated supplier quotes ensuring best TCO for company resulting in excess of $70K in cost savings

BTD MANUFACTURING, INC. – Detroit Lakes, MN October, 2002 to September, 2009

Manufacturing company providing customer metalwork services to customers

Master Scheduler/Planner (January, 2007 to September, 2009)

Generated and acted on exception reports or raw materials and production orders, maintaining accurate schedule ensuring raw materials were coming Just In Time (JIT)

Created production orders and purchased materials in accordance with MRP

Maintained raw material and Work-in-Process (WIP) inventory levels

Provided Sales with run and purchased quantities adjustments, lead times and safety stock to maintain profitability and minimal inventory levels

Advised Production on workload schedule, assisting in scheduling number of employees needed

Collaborated with Customer Service in scheduling sales orders supporting customer requirements

Senior Buyer (October, 2002 to January, 2007)

Commodity responsibilities included tool and die components, procuring outside services (plating, painting, heat treating, machining), raw materials for metal stamping and fabricating departments

Quotation and negotiation of steel contracts

Maintained purchase order and quote process, verifying and resolving invoicing variances

EDUCATION / TECHNICAL EXPERTISE / OTHER

B.S. Education with Honors – North Dakota State University – Fargo, ND

Certified Professional in Supply Chain Management (CPSM)

CPR, AED & Basic First Aid certified

Purchasing Seminars – including Contracts, Supply Management Practices, Legal Aspects of

Purchasing, Bargaining and Negotiating, Supplier Relationship Management, Supplier Risk

Management

Technical Proficiencies:

MRP systems – Syteline, Symix, Axapta MAPics/AS400, Ellipse

Microsoft Outlook, Excel, Word

Member - Institute for Supply Management

Member - Lake Superior ISM

Assistant Coach – Youth Basketball in Proctor and Duluth, MN

Volunteer – Becker County Food Pantry

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