RICHARD K. HARSEN
Spring Hill, TN. 37174
Secure a management or supervisory position
in warehouse, distribution, or logistics operations
Enthusiastic, results-oriented leader with proven ability to coach, train, and motivate the TEAM towards achieving positive and successful operational results
Skilled in interfacing with Warehouse Management Systems, establishing processes, implementing operational procedures, logistics planning, product launch and forecasting, and establishing 5S and Kanban programs
Proven results in interfacing my leadership responsibilities with ISO9001 and ISO14001 certification
Recognized for effectiveness in producing and maintaining profitable financial results
Proven and successful results in a fast-paced environment that achieved or exceeding operational goals and objectives
Proven and successful experience in maintaining and sustaining product availability accuracy in both hard and soft lines of inventory within a distribution center operation
GENCO, Lebanon, TN. 1/2008 – 8/2015 2nd Shift Operations Supervisor
Provided dedicated leadership in 3PL Reverse Logistics Receiving. Materials, and Shipping operations that resulted in cost effective, successful results
Interfaced my leadership responsibilities with ISO9001 and ISO14001 certification
Meet or exceeded productivity goals established for Receiving and Shipping operations
Introduced, established, and implemented Put-Away process that enhanced inventory accuracy
Planned and recommended appropriate staff levels consistent with workload demands
Established and maintained positive relationships as needed with operational staff and customer
Developed and trained teammate skills with a strong emphasis on Team building and safety
Demonstrated ability to drive results through analytical, problem-solving and decision-making skills
Recipient of Supervisor of the Month
CAMERON TUCKER CONSULTING, Nashville, TN. 10/2007 – 1/2008
2nd Shift Material Handler assigned to Nissan Trading, La Vergne, TN.
Contract temporary associate assigned to NISSAN Parts Fulfillment
Responsible for picking replenishment orders for Nissan automobile plant
ALEXANDER FORD MERCURY, Franklin, TN. 6 /2007 – 10/2007
Automobile Sales Consultant
MASTER HALCO, INC., Orange CA. 5/2006 – 12/2006
Branch Manager - Nashville, TN.
Responsible for individual profit center
Accountable for sales volume, P&L, credit control and collections, inventory control, customer service, site deliveries, supervision, training, and development of associates, new business development, product forecasting, budgets, and protection of company assets
ALAMO GROUP, Seguin, TX. 3/2004 – 5/2006
Facility Manager - Memphis, TN.
Responsible for operations that provided agriculture implement replacement parts to a domestic and international customer base
Operations interfaced with JD Edwards warehouse management system and UPS World Wide shipping system
Responsible for receiving, shipping, inventory control, cycle counting, order processing, customer service, and operational budget
Successfully established, implemented, and maintained both Kanban and 5S Lean programs
Maintained a Fill Rate of 95% or better which was a 7% increase over previous years
Achieved 2004 and 2005 Physical Inventory accuracy of 99.68
WESCO, Warrendale, PA. 5/2002 – 3/2004
Distribution Inbound Supervisor-Byhalia, MS.
Responsible for receiving, stock-placement, inbound routing and scheduling, and customer return operations-
Operations interfaced with RF scanning and warehouse management system that encompassed purchase order verification and reconciliation, product put-away, inventory replenishment and audit, and control of static and bin attribute requirements for storage of electrical components
PATTERSON WAREHOUSES, INC., Memphis, TN. 6/1998 – 5/2002
3PL Site Manager (Helen of Troy- El Paso, TX.) Memphis, TN.
Lateral responsibility VP Operations-Helen of Troy
Implemented directives to supervisors, quality control associates, and temporary staffing in support of receiving, shipping, inventory control, quality control, freight routing, special projects, and efficiency of controlling hard lines inventory for a 3RD party account in a computerized environment
Provided service to mass-retailers such as Wal-Mart, K-Mart, Sears, and JC Penny
Operation encompassed 3 supervisors, 2 QC associates, and a daily requirement of 30-40 temporary personnel
Developed, implementing, and established order processing procedures, productivity benchmarks, and quality control standards
Maintained 98% and higher turn-around time on shippable EDI orders from account
Achieved an inventory accuracy of 99.98% on annual inventories of $36-$42 million (book vs. physical)
UNITED STATIONERS SUPPLY CO., Des Plaines, IL. 1995 - 1998
Shift Supervisor-Memphis, TN.
SHONEY’s RESTAURANT, Memphis, TN. 1993 - 1995
HAYNES FURNITURE, Norfolk, VA. 1988 - 1993
Distribution Center Manager - Richmond, VA.
FRANK’s NURSERY and CRAFTS 1984 - 1988
DC Manager – Harrisburg, PA.
GRABER INDUSTRIES, Madison, WI. 1981 - 1984
Branch Manager-Cleveland, OH. (1982-1984)
Branch Manager-Denver, CO. (1981-1982)
FASHION BAR INC., Denver, CO. 1971 - 1981
Men’s Suit Salesman (1971-1974)
Men’s Department Manager (1974-1976)
Assistant Store Manager (1974-1978)
Assistant DC Manager (1978-1981)
BALDWIN WALLACE COLLEGE, Berea, OH
Business Administration / Management
DENVER AURAIA COMMUNITY COLLEGE, Denver, CO.
Traffic and Transportation Management Certification
US ARMY –Army Security Agency 1964-1968 Viet-Nam Era Veteran Honorable Discharge