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Customer Service Medical

Ruffin, SC, 29475
April 15, 2016

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nancy brock

Home:843-***-****- Cell: 803-***-**** :

Dear Hiring Manager,

My professional highlights are described in the attached resume. I was excited to see this job posting. The position is a great match for my skills and experience. I am very excited by this career opportunity and am interested in meeting with you to discuss further. Best regards,

nancy brockc

136 Biscayne Ct., Smoaks,S.C. 29481 Home: 843-***-**** Cell: 803-***-**** :

Professional Summary

Detail-oriented Medical Assistant with extensive experience performing medical clerical duties and patient screenings in a busy clinical setting and Emergency Room with urgent and high patient volume settings. I have thirty (30) years experience in health care.

Core Qualifications

ER experience

OB/GYN experience

Obtaining/charting vital signs

Patient and family advocacy

Patient positioning

Patient transporting

Prompt customer service

Sterilization techniques

Wound care


Medical Terminology

CPT and ICD 9 Coding


HMO,indemnity,and commercial Insurance



Infection Control

Hospital Medical Services

Specimen handling

Staff training/motivation/development

Policy development and implementation

OSHA regulations

Private practice experience

Quality assurance standardsHigh-risk trauma


Patient relations

ER experience


Patient Registration Clerk and Unit Secretary

December 2002 to Present

Palmetto Richland Hospital - Columbia, S.C.

Ensured HIPAA compliance. Ordered lab tests, x-rays, MRI, Ultrasound, and EKG. Documented patient information obtained from interviews.Followed infection control procedures. Transported patients to and from different departments.


James Island 1972

Charleston, S.C., U.S.

Certifications,Classes Concentration in Continuing Education Certifications

BLS - Basic Life Support CPR certified through American Heart Association, Basic Disaster Life Support, Fema 700,100, and 200 certification.

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