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Sales State University

San Francisco, CA
April 17, 2016

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Ursula Chaplin, M.A., CCC-A

*** ********* **. ● Hudson, OH 44236 ● 330-***-**** ●


Experience as an audiologist in a variety of clinical settings and patient populations, specializing in diagnostics, hearing instrument candidacy and dispensing


June 2015 - Feb 2016

Dispensing Audiologist, Hearing Lab Technologies, Grand Prairie, TX

Opened hearing aid center at Sam’s Club in Oakwood Village, OH early August 2015

Responsible for daily operation, including hearing evaluations, sales and sales report generation

Actively intercepting members to increase awareness of hearing aid center and generate sales

April 2011- May 2015

Clinical Audiologist, Lippy Group for Ear, Nose and Throat, Warren, OH

Performed basic and advanced audiometric testing, including VRA, VNG, ABR, OAE and VEMP

Hearing instrument evaluation, recommendation, and fitting

Consistent producer of high-end hearing instrument sales

Aug 2006-January 2011

Audiologist, Cardinal Union Hearing Centers, Northfield, OH

Identified, diagnosed and monitored hearing loss

Evaluated hearing aid candidacy and dispensed hearing instruments, ALDs

Conducted audiological in-service seminars for nursing and support staff at the retirement communities of Laurel Lake, Hudson and Woodside Village, Bedford, OH

Developed marketing materials to grow patient base

July 2005-July 2006

Dispensing Audiologist, Medina Hearing Aid Services, Medina, OH

Performed hearing evaluations and dispensed hearing instruments

Maintained and grew existing client base

Jan 2004-July 2005

Clinical Audiologist (CFY), Better Hearing Care, Inc., Brimfield, OH

Performed hearing evaluations, recommended, and dispensed hearings instruments

Conducted industrial hearing screenings mandated by OSHA

Provided PRN audiological services for Dr. Waller, E.N.T., at the Cleveland Clinic South Pointe Hospital, Warrensville Heights, OH

Performed VNG testing for area physicians


German Language Instructor, Berlitz International, Independence, OH

Credit Union Branch Manager, Service Federal Credit Union, Ayer, MA


Kent State University, Kent, OH

M.A., Audiology, Fall 2003

Julie Kelly Memorial Audiology Scholarship Award, Ohio Academy of Audiology

Kent State University, Kent, OH

B.S., Speech Pathology and Audiology, Fall 2001

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