Customer Service Medical Assistant

Professional Summary

Licenses

Skill Highlights

Professional Experience

Education and Training

DENICE STOKES

***** ********** **., *******, ***** 77015 C: 832-***-**** *********@*****.*** Phlebotomist/Apheresis Tech II with 8+ years work in fast-paced environment handling confidential paperwork, blood and blood products, performing numerous veinure punctures, and providing quality customer service.

CPR Certification

Documentation procedures expert

Calm and level-headed under duress

Quick problem solver

Reliable transportation

Valid Texas driver's license

2000 veinure punctures with 6 misses

Knowledge of the Haemonetics LN8150

Mentored mobile techs after training

Approximately 360 compliments with

no complaints

Compassionate with all age groups

Apheresis Tech II Apr 2004 to Aug 2012

Gulf Coast Regional Blood Center – Houston, Texas

Participated in the maintenance of safe conditions within the mobile facility and other related areas.Maintained a clean, orderly and well-stocked environment.Loaded and unloaded vans for mobile blood drives. Set up mobile equipment for screening and phlebotomy areas. Performed daily QC on equipment before the drive started. Performed numerous veinure punctures while providing excellent customer service to my donors. Technical Diploma, Medical Assistant 2004

Texas School of Business – Houston, Texas, United States

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