Customer Service Sales
Resume:
Melissa Steele
Eatontown, NJ *****
acud53@r.postjobfree.com
SUMMARY
Skilled professional with background in recruiting, sales, and customer service looking to secure a position that will leverage my experience in networking, building relationships, and working as part of a team to increase the profitability of an organization.
SKILLS
Software and Internet Based Applications: ICIMS, Social Networking: Facebook and LinkedIn, Job Boards: Monster and Dice, Sage SalesLogix CRM, Lotus Notes, Microsoft Word, Excel, Outlook, and PowerPoint.
Experience networking and building personal relationships, participating in a team environment, and helping contribute to the overall goals of an organization.
PROFESSIONAL EXPERIENCE
DCH Kay Honda, Eatontown, NJ 04/15-Present
Internet Sales
Utilize cold calling techniques to increase volume of customers in the showroom
Maintain records on all contacts with clients and prospects using VinSolutions CRM program
Discuss details of different vehicles with customers, as well as options for leasing and financing
BAMM Staffing, Eatontown, NJ 05/14-08/14
Technical Recruiter
Focused on recruitment and staffing of Information Technology professionals, mainly within investment banks and hedge funds. Specialized in recruiting for both technical positions and business side positions.
Full life-cycle recruiting: source candidates using internal ICIMS database, social networking sites: LinkedIn and Facebook, job boards: Monster and Dice, and through referrals and professional networking.
Utilized strong communication and personal relationship skills to cold call or e-mail candidates and hiring managers.
Utilized interpersonal skills and decision-making abilities in handling complex situations.
Maintained records on all contact with candidates using ICIMS.
UTi Integrated Logistics, Edison, NJ 06/12-05/14
Outside Sales Account Executive
Responsible for using consultative selling skills in the growth of B2B client relationships.
Worked as part of a team in maintaining current customer relationships while growing new clients.
Prospected by phone, email, and in person to find new potential clients, and utilized these methods to build a book of business.
Maintained computer records on all contact with clients using Sage SalesLogix CRM software.
Worked closely with operations to ensure customers had prompt and reliable delivery times on their shipments.
Met with existing and potential clients to discuss their supply chain and make suggestions for improvement.
International Flavors and Fragrances, Hazlet, NJ 01/12-06/12
Human Resources Intern
Assisted Regional HR Business Partner.
Focused on Supply Chain Co-op program, including scheduling of events; communication with students, managers, and HR Business Partners; and creation of presentations for the program.
Attended and helped plan learning experiences for Co-op students in other IFF locations.
Handled administrative duties for the HR office- filing, exit interviews, scheduling interviews, contact with applicants, new hire paperwork.
Bridgeway Diner, Old Bridge, NJ 08/11-08/12
Server
Perkins, Eatontown, NJ 07/09-08/11
Server
EDUCATION
Monmouth University, West Long Branch, NJ
Master of Business Administration, In Progress
Monmouth University, West Long Branch, NJ
Bachelor of Science, May 2012
Major: Business Administration, International Business concentration
Overall GPA: 3.92, Major GPA: 3.97
Recipient of International Business Departmental Academic Achievement Award
Summa cum laude graduate
Member: Beta Gamma Sigma, international honor society for business majors; Sigma Delta Pi, national honor society for Spanish majors and minors, and International Business Club
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