Michael A. Trueg
***** ********* *****, *******, ** 52002
563-***-**** acud0q@r.postjobfree.com
Senior-Level Quality Management
Professional Profile
Results-oriented quality-management executive with passion for driving continuous improvement and track record of delivering outcomes that exceed performance targets
Significant experience with developing, maintaining and auditing Quality Management Systems in manufacturing, automotive, wind, education, utilities and service industries
Certified Six Sigma Master Black Belt, Lean Six Sigma Black Belt, Manager of Quality/Operational Excellence and Quality Auditor
Experience maintaining and auditing TS 16949, ISO 9001 and ISO 14001 systems
Areas of Expertise
Operational Excellence
Strategic Planning
Quality Planning
Continuous Improvement
Lean Six Sigma Methodology
Root Cause Analysis
Change Management
D/PFMEA, PPAP, APQP
Lean Manufacturing
Project Management
Developing and Auditing Quality Management Systems
Problem Solving
Multi-Site Operations
Quality Diagnostics
Training
Risk Mitigation
Supplier Quality
Professional Experience
Pearson Education, Iowa City, IA April 2015-Present
Director, Program Quality Planning
Recruited by Vice President of Quality Assurance to design a structured approach to improve internal handoffs and reduce customer facing issues and quality defects.
Championed development of Program Quality Plans for key assessment programs.
Facilitated design and establishment of Key Performance Indicators (KPIs) for monitoring system effectiveness resulting in improved customer satisfaction ratings and reduced internal assessment quality defects.
GMT Corporation, Waverly, IA February 2013-April 2015
Director, Fabrication Division Business Unit
Promoted by CEO to provide direct accountability for multi-plant fabrication leadership team consisting of manufacturing engineering, supply chain, maintenance, production, product management, customer interactions, quality assurance and technical sales.
Accountable for daily operation and implementation of operating production plans to support timely, high quality production at the lowest cost.
Engineered productivity increase of 6% through analyzing production data and engaging cross-functional teams in process improvement events.
Drove implementation of quality planning process that included PPAP, APQP, D/PFMEA and Control Plans.
Director, Performance Excellence
Recruited by CEO to implement an effective system to increase operational efficiency and productivity, improve business processes and customer satisfaction, manage business risks and reduce cost of quality impacts.
Collaborated with Quality Management Team to implement and continually improve Lean Daily Management Board process, leading to increased Overall Equipment Effectiveness (OEE) from average of 65% to 84%.
Developed and directed internal Certified Lean Six Sigma Yellow Belt program, including creating training framework and materials, delivering training and monitoring certification projects that captured more than $3 million in hard-dollar savings.
Responsible for recertification of GMT’s Quality Management System in alignment with ISO 9001:2008 and maintaining all certification programs.
Clipper Windpower, Cedar Rapids, IA June 2006-February 2013
Director, Operational Excellence
Promoted to position by Vice President Operations to manage all post-COD operations, including service turbine maintenance, warranty and upgrades.
Reduced liquidated damage costs by more than $1 million annually by spearheading development of Turbine Prognostic and Health Management (PHM) system that provided early indication of potential failures by utilizing vibration analysis and custom algorithms from wind turbine data.
Led mission critical Lean Six Sigma projects that slashed warranty costs by $2.5 million and increased gearbox sensor reliability from 74% to 98% and fleet turbine availability from 86% to 97%.
Master Black Belt
Recruited by Director of Quality to develop and deploy Lean Six Sigma program at startup company.
Mentored over 100 DMAIC, Lean, Kaizen and DFSS projects that resulted in the reduction cost of poor quality impacts by more than $5 million annually.
Created Lean Six Sigma training materials to certify over 50 Black Belts and Green Belts.
Championed the development and effective implementation of Root Cause Analysis (RCA) process.
Served as ISO 9001:2008 Quality Management Representative, Lead Quality Auditor and trainer.
Alliant Energy, Cedar Rapids, IA January 2001-June 2006
Master Black Belt/Business Unit Deployment Leader
Participated on planning team to develop, implement and manage cross-functional multi-plant Lean Six Sigma deployment strategy and performance metrics for power generation, human resources, safety, gas and electric operations, marketing, call center, transmission, finance and government regulatory departments.
Led over 50 DMAIC, 15 Kaizen and 18 Lean Six Sigma projects and mentored over 200 Lean Six Sigma projects resulting in $400 million in reduced business operating costs.
Coached executives to identify, prioritize and implement Lean Six Sigma projects to address business priorities.
Trained and coached more than 125 executives, Black Belts and Green Belts in Lean Six Sigma applications.
Manager, Quality Programs
Integrated key performance and customer satisfaction metrics and created quality and reaction plans to drive process quality improvement efforts.
Spearheaded implementation of Lean Six Sigma and Design for Six Sigma methodologies in 20 cross-functional process teams, resulting in more than $1 million in annual savings.
Education/Certifications
Quality Management Certificate, Pearson 2016
Master Black Belt, Alliant Energy 2006
Bachelor of Science in Business Administration, Mount Mercy University, Cedar Rapids, IA 2004
Lean Six Sigma Black Belt, Alliant Energy 2004
Six Sigma Black Belt, American Society for Quality 2004 (expires June 2016)
Manager of Quality/Organizational Excellence, American Society for Quality 2002 (expires June 2016)
Quality Auditor, American Society for Quality 1997 (expires June 2016)