Customer Service Manager

Name: Niroj Parajuli *

&#*****;&#*****;Name: Niroj Parajuli

Address: surfers paradise, gold coast Australia Contacts:

Mobile: 042*******

E-mail: acud05@r.postjobfree.com

Objective

I have recently completed my under-graduate degree in Accounting and I am looking for an entry-level accounting job. I did Professional Year Programme at Queensland International Business Academy, which has been developed by the accounting bodies in Australia to develop and enhance the potential of the future accountants. In 2014 I am starting my studies toward becoming a Certified Public Accountant (CPA), which will help me to gain in-depth knowledge of accounting practices in Australia. I am committed to my professional development and aspire to bring something new and contribute to the future growth of my employer s company.

Education

1. Accounting Professional Year Program February 2014 Current) Queensland International Business Academy, Brisbane, Australia.

2. Bachelor in Accounting Holmes Institute

3. Advance Diploma of Business Hibernia Institute

(November2011- November 2013) (January 2011- July 2011)

1

Niroj Parajuli



NAME: Niroj Parajuli 2

Employment History

Team Leader (Wyndham resort)

2014-2015

&#655**-*****; Maintaining sound relationship with clients doing weekly meetings and reporting them about the staff training and complaints handling.

 Allocating tasks to the staffs on work with equal productivity to each of them and forward these records to payroll office.

Housemen (Meriton Southport) 2010-2014

 Doing maintenance jobs throughout the building including painting as requested by supervisors and complying with guest requests about TV, DVD, Fridge, AC, Telephone and other electrical stuffs.

Check out Clerk (711 store)

 Handling of till, sales promotion, cash handling, till reconciliation and stock ordering if needed and daily reports to store manager.

Other work History

Taxation Accountant for Nepalese Community Gold Coast Present

 Using my taxation accounting skills to help the Nepalese community

individuals to do their tax return. (not for profit)

Key Skills

1.

2. 3.

Communication and Customer service: Dealing with guests and customers in my previous jobs as an house person and the counter staff at the convenience store has helped me to gain a great sense for customer satisfaction I am a active member in and communicating with various parties while organizing events for the non profit organisation Nepalese Community Gold Coast, which has helped me to develop my communication skills.

Time management and Organisational skills: During my university days I had to manage my time between study and the work. Prioritising and organising time has helped me develop time management and organisational skills. Analytical and problem solving skills: As a part of event management team for Nepalese Community Gold Coast as well as my work as a check-out clerk I developed skills in cash management and handling, reconciling the cash accounts at the end of the day. It helped me to develop my analytical and problem solving skills.

2

Niroj Parajuli



Name: Niroj Parajuli 3

Technical skills

 Proficient in MYOB. (Mind Your Own Business

 Proficient in Microsoft Word, Excel, Power Point, Outlook.

Communication Skills

 Fluent in written and spoken English ( IELTS 7)  Fluent in Nepalese language (written and spoken)  Understandable in Indian language

Internship Jobs

Prepared Business Plan for newly starting business about MMJ stating the start up budget, forecast, cash flow, profit and loss statement and balance sheet for 10 years.

Professional Affiliation

CPA passport member since 2011

Referees

1. Sachin Maharjan

Area Manager, Metro Global Pty Ltd Contact: 040*******

2. Ritesh Ghimirey

Accountant, Byron Bay resort Contact: 040*******

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