Charles E. Rimpila

**** *. **** ****** • Spokane, WA.

715-***-**** • r acuczn@r.postjobfree.com

Objective

Management position with a focus on I.T. software development, solutions engineering and customer care.

Summary of Qualifications

● Highly experienced in working with a wide variety of sizes of clients and projects.

● Strong understanding of I.T. security requirements

● Ability to translate and communicate complex I.T. concepts to ensure that all stakeholders have a thorough understanding of project environment.

● Strong customer focus, goal oriented and organized.

● Skilled in improving workflow efficiency.

● Highly experienced in building rapport with clients, team members and stakeholders.

● Ability to motivate project team and coordinate resources to complete projects on time, and under budget.

Education

● University of Wisconsin Platteville – Platteville, WI. Bachelor of Science in Computer Information Systems with a Minor in Business Certifications and Training

● ITIL v3 Foundations

● Microsoft Certified Systems Analyst

● SUSE Certified Linux Administrator

● LPIC 1 Linux Server Professional

Relevant Experience

2/2012 11/2015: Wildcard Corp., Stevens Point, WI Project Coordinator

● Provide direction and documentation for obtaining federal contracts and maintaining compliance

● Provide detailed reports to project stakeholders

● Investigate and research new technologies and systems

● Manage all project phases to ensure completion is on time and under budget

● Work directly with third party vendors to manage resources

● Created technical documentation for internal systems and processes

● Design, configure, and troubleshoot disaster recovery plans 11/2009 2/2012: Wausau Financial Systems, Mosinee, WI Solution Engineer

● Frequent national travel to work with client I.T. teams in assessment of network, hardware, and software environments

Charles E. Rimpila

1015 E. 32nd Avenue • Spokane, WA.

715-***-**** • r acuczn@r.postjobfree.com

● Acts as an advisor to other team members

● Organized and facilitated discovery meetings with clients and internal teams to rev review and confirm product set up

● Create and maintain customer questionnaire template and acceptance letter template

● Take lead in managing software installation projects

● Technical documentation and customized training post project completion

● Implement and/or upgrade software and workflow solutions for enterprise environments

● Lead internal knowledge transfer meetings

● Assist or direct with server, processing, and network troubleshooting 7/2006 11/2009: Creative Information Technology Inc., Washington, DC Sr. Network/Systems Administrator Department of State/Consular Affairs

● Managed and provided direction for team of systems analysts and help desk personnel

● Worked with developers to integrate their applications onto Department of State infrastructure

● Documented high level design and testing procedures

● Create reports and presentations regarding strategies needed to bring servers and workstations up to Department of State security policy standards

● Design and reorganization of Active Directory

● Migration of SharePoint 2003 to 2007

● Created and modified Group Policies for Active Directory software distribution

● Ensured compatibility and functionality within enterprise environment

● Implemented and maintained network and operating system security 2/2000 7/2006: Wausau Financial Systems, Wausau, WI Implementation Specialist

● Frequent national travel to work with client I.T. teams in assessment of network, hardware, and software environments

● Develop in depth understanding of item/image processing, workflow and content management for banking and financial institutions

● Technical documentation for Planning and Discovery phase of projects

● Take lead in managing software installation projects

● Technical documentation and customized training post project completion

● Implement and/or upgrade software and workflow solutions for enterprise environments

● Lead internal knowledge transfer meetings

● Assist or direct with server, processing, and network troubleshooting

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