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Customer Service Administrative Assistant

Riverside, CA
April 13, 2016

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Nannette M. Rosales

Riverside, CA *****

Phone: 951-***-****


To secure a permanent position in a demanding work environment where my previous abilities and experience will be of mutual value and allow for a continued professional achievement within your division for future advancement.

Ability Summary

Proactive, highly-motivated, and energetic Real Estate Agent who strives to ensure all tasks are successfully accomplished within time. Detailed oriented with ability to multi-task a wide array of duties. Excellent communication skills and exceptional telephone etiquette. Interacts effectively with customer service, public relations and business development. Highly organized and has excellent time-management skills. Strong background in MS Word, Excel, PowerPoint and Outlook. Knowledgeable in current industry trends and technology. Experienced communicator and team player.

Employment History

Realtor Corona, CA

Keller Williams Realty 02/2006-02/2016

Prepares correspondence and comprehensive technical reports.

Provided proposals to Sellers/Buyers for determination of the sales price using a comparative market value analysis chart.

Interviewed sellers/buyers/investors to determine what kind of properties they are seeking.

Investigates in connection with sale or purchase of real property.

Contacted property owners to make showing appointments for buyers/investors.

Negotiate, administer and monitor contracts and agreements.

Evaluated mortgage options to help my clients obtain the best financial, best prevailing rates and terms on their new loans.

Negotiates difficult agreements for the purchase, or use of real property; provides public information and resolves complaints.

Arranged meetings between sellers/buyers when details of the transaction need to be negotiated.

Prepared documentations such as legal contracts: listing agreements, purchase agreements, and closing statements.

Supervises the preparation of property descriptions, appraisals, deeds, transfers of ownership, and other documents and agreements.

Accompanied home inspections, pest control, appraisers, escrow companies, title companies and all lenders to ensure all the terms and agreements have been met before the closing of escrow.

Attended broker meetings, training and conventions to remain knowledgeable in the real estate market.

Executive Administrative Assistant Fontana, CA

Concord Industries 09/2000-04/2003

Performed administrative duties for executive managements.

Managed calendars; travel, meetings and event arrangements.

Plans, organizes, directs and coordinates, directly and through supervisors activities.

Assisted office manager with support and maintained spreadsheets budget services; completes special projects.

Prepared management reports for product and financial data; Accounts receivable collections.

Supervised other support staff; and assisted with customer relations.

Scheduled, assigned work based upon work load and priorities; monitors and coordinates work to ensure timely completion.

Administrative Assistant/Customer Service Compton, CA

Four Wheel Parts Wholesale 04/1999-09/2000

Provided administrative assistant support to ensure efficient operation of the office.

Answered and direct calls.

Organized, schedule meetings and appointments.

Maintain contact lists.

Produced and distribute correspondence memos, letters, faxes and forms.

Assist in preparation of regularly scheduled reports.

Develop and maintain a filing system.

Order office supplies.

Book travel arrangements.

Submit and reconcile expense reports.

Provide general support to visitors.

Knowledge of office management systems and procedures.

Attentive to detail and problem solving skills.

Excellent written and verbal communication skills.

Strong organizational and planning skills.

Proficiency in MS office tools.


Cerritos College Currently In Progress


Available Upon Request

Contact this candidate